Team Leader, Radiology Support Services

RWJBarnabas Health; Jersey City (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental & Vision Insurance

Retirement Plans

Disability Insurance

Life Insurance

Tuition Reimbursement

FSAs (Health/Dependent)

Job summary

RWJBarnabas Health is seeking a Team Leader for the Radiology Support Services department at Jersey City Medical Center. The role oversees clerical, registration, and scheduling functions to ensure efficient operations and accurate data handling within the department.

Responsibilities include coordinating staffing, supporting daily workflows, and providing administrative assistance while collaborating with physicians, nurses, and the healthcare team to deliver exceptional patient experiences.

Qualifications

• The role requires a high school diploma or equivalent, strong communication and organizational skills.
• Experience in radiology or healthcare facilities preferred, with familiarity in imaging protocols.

Responsibilities

• Welcoming patients and visitors with exceptional customer service.
• Manage scheduling, registration, and department reporting.
• Collaborate with physicians, nurses, and the healthcare team to ensure efficient workflows.
• Maintain clerical operations and coordinate staffing coverage.
• Provide admin/secretarial support and assist with supplies.

Skills

Communication

Organization

Multitasking

Computers

Education

High school diploma or equivalent

Tools

EPIC

McKesson PACS

TRS

Job description

Req #: 0000265466

Category: Senior Leadership (VP+)

Status: Full-Time

Shift: Day

Facility: Jersey City Medical Center

Department: Radiology Support Services

Pay Range: $23.75 - $30.00 per hour

Location: 355 Grand Street, Jersey CIty, NJ 07302

Job Title: Team Leader

Location: Jersey City Medical Center

Department Name: Radiology Support Services

Req #: 0000265466

Status: Hourly

Shift: Day

Pay Range: $23.75 - $30.00 per hour

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Team Leader is responsible for the clerical, registration, and scheduling functions for the department of Radiology and will perform oversight to ensure efficient and accurate operations within the department’s clerical needs. Team Leader will maintain oversight scheduling data entries and address any issues that may arise.

A Team Leader, a typical day might include the following:

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service
• Assuring a high degree of customer service including scheduling time, appointment wait time and registration
• Preparing, organizing, and maintaining reports and unit documentation
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences
• Maintaining clerical operations within all modalities of the department
• Coordinating and developing schedule to ensure adequate staffing coverage
• Participating in process improvement and initiatives
• Supporting the daily operations of the department by maintaining supplies and ensuring an organized work environment
• Providing administrative assistance/secretarial support to the department

This Role Might Be For You If

• You enjoy working in a fast-paced healthcare environment where no two days are the same
• You thrive on staying organized and balancing multiple priorities.
• You communicate clearly and professionally with patients, families, physicians, and colleagues
• You take pride in providing outstanding customer service and compassionate support
• You are comfortable using computers and learning electronic health record systems.
• You enjoy being part of a collaborative team dedicated to delivering exceptional patient care
• You're seeking a healthcare career where your organizational skills directly support clinical excellence

To be considered for this position, candidates must have a high school diploma or equivalent. Strong communication, organizational, multitasking, and computer skills are essential, as is the ability to work effectively in a collaborative healthcare environment. With minimum of one-year prior radiology, medical experience in healthcare facility. Familiarity with medical terminology and CT, X-Ray, MRI, US protocol and preps. Knowledge of EPIC and McKesson PACS, TRS. Monday-Friday from 8:30am-4:30pm.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer