Team Leader Patient Transport

MedStar Health; Washington (District of Columbia); On-site; USD 25,000 - 41,000; Full time

Job summary

MedStar Health in Washington, DC seeks a Transport Services role to provide high-quality patient service and clinical support across the perioperative continuum. The role supervises daily transportation operations, coordinates patient transport plans, and assists with room turnovers and supply tasks to ensure safe, efficient patient flow.

Key responsibilities include liaising with the perioperative team, maintaining transport equipment, and contributing to quality and safety standards.

Qualifications

• High School Diploma or GED required.
• 1–2 years in a multi-specialty environment.
• CPR certification required within 90 days (AHA or Red Cross).
• Knowledge and proficiency with Vocera and walkie-talkie.

Responsibilities

• Coordinate daily patient transportation and supervise staff workload.
• Ensure transport equipment is maintained and report hazards.
• Assist with room/bay turnovers and support perioperative supply tasks.
• Communicate with perioperative teams to coordinate transport needs.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Tools

Vocera

Walkie talkie

Job description

About the Job

General Summary of Position

Is responsible for providing high-quality patient service and clinical support throughout the Perioperative continuum. Supervises the daily operation of all transportation services at MSCL. Assesses plans and coordinates transportation services for patients. Assists with room/bay turnovers in the QRs Procedure Rooms and Preop/PACU. Assists the supply chain staff by unpacking deliveries of supplies restocking fluids and blanket warmers takes dirty laundry to soiled linen room.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Acts as department liaison/point person for patient transport. Establishes and maintains communication within the department.
• Maintains ongoing communication with the perioperative continuum to review programs provide feedback discuss new developments and exchange information.
• Ensures the delivery of quality services for patients and in areas of operations.
• Exhibits working knowledge and expertise of current policies and procedures and consults with associates concerning interpretation and administration of such.
• Manages and coordinates daily activities regarding transporting of patients with workload requirements and available personnel.
• Assists with ensuring equipment is in proper working condition. Responsible for maintenance of department facilities in a condition to promote efficiency and the health comfort and safety of patients and staff. Reports malfunctioning or safety hazards of transport equipment.
• Participates in multi-disciplinary quality and service improvement teams.

Education

• High School Diploma or GED required and
• strong knowledge of employee relations issues preferred

Experience

• 1-2 years 2 years experience in multi-specialty environment. required

Licenses and Certifications

• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Demonstrates positive customer service skills. Good interpersonal and communication skills. Demonstrates astute awareness of the patient population /needs in which he/she interacts. Knowledge and proficiency of vocera and walkie talkie. Verbal and written communication skills. Must be dependable.

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.