Team Leader: Legendary Service & Floor Coaching

Tractor Supply; Hickory (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

Tractor Supply in Hickory, NC is seeking a Team Leader to support store leadership, coach Team Members, and own key merchandising areas. The role emphasizes delivering Legendary Service, leading shifts, and ensuring Power Panels, Clipstrips, Endcaps, and clothing recovery are well managed, while supporting BOPIS/OMNI processes.

The Team Leader will be a top selling Team Member with ownership of assigned areas, and will participate in coaching and development of staff to uphold store standards

Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• High school diploma or equivalent preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including nights, weekends, and overtime as dictated by business needs.
• Deliver Legendary Service and coach Team Members.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and Customer engagement routines as assigned by the Store Manager or Sales Manager.
• Operate cash register/computer, forklift, and other equipment as needed; assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.
• Obtain license or certifications as needed by the business.
• May be required to perform other duties as assigned.

Skills

Retail experience

Supervisory experience

Strong interpersonal skills

Basic computer skills

Team leadership

Education

High school diploma or equivalent

Job description

Tractor Supply in Hickory, NC is seeking a Team Leader to support store leadership, coach Team Members, and own key merchandising areas. The role emphasizes delivering Legendary Service, leading shifts, and ensuring Power Panels, Clipstrips, Endcaps, and clothing recovery are well managed, while supporting BOPIS/OMNI processes.

The Team Leader will be a top selling Team Member with ownership of assigned areas, and will participate in coaching and development of staff to uphold store standards