Team Leader: Lead Ops, Coach Teams, Flexible Hours

Chick-fil-A; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Competitive pay

Positive atmosphere

Free meal benefits based on scheduled/

Job summary

Chick-fil-A location in Houston is seeking developed leaders to support the business and oversee Team Members in pursuing operational excellence and a positive work culture. Team Leaders ensure high goals and standards are met while coaching and developing staff.

Responsibilities include applying brand knowledge, staffing with Interim Managers, and maintaining safety and attendance while driving monthly and quarterly objectives.

Qualifications

• Experience as a leader in the customer service and/or production environment.
• Excellent coach, communicator, and team builder.
• Proven ability to lead in quick paced environments as part of a team.
• Ability to handle multiple tasks at once.

Responsibilities

• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Work with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Maintain a positive working relationship and provide direction and feedback.
• Follow sanitation and safety procedures.
• Achieve strategic, annual business results through focused monthly and quarterly objectives.

Skills

Leadership

Communication

Team-building

Coaching

Customer service

Job description

Chick-fil-A location in Houston is seeking developed leaders to support the business and oversee Team Members in pursuing operational excellence and a positive work culture. Team Leaders ensure high goals and standards are met while coaching and developing staff.

Responsibilities include applying brand knowledge, staffing with Interim Managers, and maintaining safety and attendance while driving monthly and quarterly objectives.