Team Leader: Lead Guest Experience & Daily Ops

Socket.dev; Des Plaines (IL); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay + tips

Job summary

BIBIBOP is seeking a Team Leader to guide daily restaurant operations in a fast-paced, guest-focused setting. You will lead a team, uphold service standards, and ensure a safe, clean dining environment while delivering a high-quality guest experience.

Join a company that values leadership, growth, and community engagement, with flexible hours and a supportive team culture. This role offers opportunities for wage progression and professional development within a dynamic fast-casual concept.

Qualifications

• Must be at least 18 years old.
• Previous leadership experience in a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.

Responsibilities

• Lead by example, greet guests with a friendly smile and create positive connections.
• Oversee daily operations, including opening/closing procedures and shift transitions.
• Train, mentor, and motivate team members to achieve their best.
• Ensure compliance with company policies, procedures and health/safety standards.
• Manage food preparation and presentation to maintain high quality and consistency.
• Handle guest concerns and feedback with professionalism and a solutions-oriented approach.
• Maintain a clean, organized, and safe work environment.

Skills

Leadership Qualities

Customer Service Excellence

Positive Attitude

Adaptability

Detail-Oriented

Reliable & Consistent

Effective Communication

Flexibility

Job description

BIBIBOP is seeking a Team Leader to guide daily restaurant operations in a fast-paced, guest-focused setting. You will lead a team, uphold service standards, and ensure a safe, clean dining environment while delivering a high-quality guest experience.

Join a company that values leadership, growth, and community engagement, with flexible hours and a supportive team culture. This role offers opportunities for wage progression and professional development within a dynamic fast-casual concept.