Operations Leader — Lead Team & Elevate Guest Experience

BIBIBOP; Florence (SC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Leadership Development

Semi-annual Reviews

Free Meals

Flexible hours

Community Engagement

Benefits Package

Competitive pay with tips

Job summary

BIBIBOP is seeking an Operations Leader to join our team in a fast-paced restaurant setting. You will partner with the General Manager to drive daily operations, mentor staff, and ensure an exceptional guest experience across shifts.

Ideal candidates bring proven leadership in hospitality, strong operational know-how, and a customer-first mindset. This role offers growth opportunities, competitive pay, and benefits, with evening/weekend availability required.

Qualifications

• Must be at least 18 years old.
• Two years of experience in a management or leadership role within a restaurant or retail environment preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Must have authorization to work in the U.S.
• Valid Driver’s License required.

Responsibilities

• Support the General Manager in overseeing all aspects of restaurant operations.
• Lead and motivate team members to deliver Bibibop’s signature service and quality.
• Manage scheduling, inventory, and operational processes to ensure smooth and efficient operations.
• Uphold company policies, procedures, and health/safety standards.
• Address guest feedback with professionalism, ensuring a positive resolution.
• Assist in training and developing team members to reach their full potential.
• Maintain a clean, organized, and safe work environment.
• Ensure consistent food quality, preparation, and presentation.

Skills

Leadership

Operational expertise

Guest-centric mindset

Adaptability

Attention to detail

Dependability

Communication

Schedule flexibility

Job description

BIBIBOP is seeking an Operations Leader to join our team in a fast-paced restaurant setting. You will partner with the General Manager to drive daily operations, mentor staff, and ensure an exceptional guest experience across shifts.

Ideal candidates bring proven leadership in hospitality, strong operational know-how, and a customer-first mindset. This role offers growth opportunities, competitive pay, and benefits, with evening/weekend availability required.