Team Leader - HR Operations

McKinsey; Tampa (FL); On-site; USD 94,000 - 118,000; Full time

Benefits offered by this job

Medical, dental and vision

Retirement contributions

Parental leave

Paid time off

Job summary

McKinsey & Company in Tampa is seeking a hands-on HR leader to guide a team of 7–14 HR Administrators. You will deliver end-to-end HR operational support across onboarding, offboarding, payroll, and benefits, while acting as a strategic thought partner during a busy 8-month contract.

This role balances people leadership with high-volume workflow management in a dynamic environment. This position requires discreet handling of confidential information, strong stakeholder management, and the

Qualifications

• U.S. Bachelor’s degree or equivalent work experience required.
• 4+ years of corporate and/or professional services experience.
• Ability to coach and motivate a team.
• Strong leadership and communication skills.
• Ability to manage change and ambiguity.
• Discretion with confidential information.

Responsibilities

• Lead a dedicated team of HR Administrators delivering end-to-end HR operational support.
• Serve as a strategic thought partner across onboarding, offboarding, payroll and benefits.
• Manage a high-volume workflow with 60,000+ inquiries annually.
• Provide leadership and oversight for 7–14 colleagues in the Tampa office.

Skills

Leadership

Communication

Stakeholder management

Problem-solving

Change management

Education

Bachelor's degree

Equivalent work experience

Job description

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You will lead a dedicated team of HR Administrators delivering end-to-end HR operational support, while serving as a strategic thought partner across specialized lifecycle areas including onboarding, offboarding, payroll, and benefits. This is a contracted position with an expected duration of 8 months, providing interim leadership and operational oversight during a key business period. Your work balances people leadership, complex case resolution, and high-volume workflow management across an annual case volume exceeding 60,000 inquiries and transactions. You will be responsible for fostering a culture of trust-based leadership and process excellence for a team of 7-14 colleagues based in the Tampa, Florida office.

YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:

• Continuous learning:Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters:From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community:With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits:On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• U.S. Bachelor’s degree or equivalent work experience required
• 4+ years of corporate and/or professional services experience
• Comfortability with having a variety of conversations with your team members, from light to challenging, including pushing back on Senior leaders
• Ability to manage change and ambiguity with an open mind and a positive attitude
• Strong leadership skills, professional maturity, and ability to coach and motivate a team
• Instinct for flagging high-priority work and ability to help team members prioritize responsibilities
• Customer service orientation framed by exceptional interpersonal and communication skills, including stakeholder management and communication skills
• Proven ability to handle confidential information, personal integrity, excellent judgement, and high ethical standards
• Ability to dive into complex, ambiguous situations and bring them to resolution. Willingness to make independent decisions
• Independent project management skills, flexibility, and organization; excellent time management skills, ability to prioritize independently and flex priorities constantly
• Ability to provide and receive feedback in a constructive, open manner
• Strong problem-solving abilities combined with a bias to simplify complicated processes and a drive to bring items to an impactful resolution

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role.To help you understand what you can expect, the salary range for new joiners in this role in United States, including all office locations where the job may be performed, is $94,100 - $117,600 USD gross per year. This reflects our best estimate of the lowest to highest[salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's importantto remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our currentorganizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretionand based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families.This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance,and paid time off.