Human Resources Administrator

McKinsey & Company; Tampa (FL); On-site; USD 55,000 - 68,000; Full time

Job summary

McKinsey & Company in Tampa seeks an HR Administrator to join the HR Operations team, partnering with global colleagues to support the full employee lifecycle, onboarding through offboarding, and handling benefits, payroll, leaves, and transfers.

You will serve as the primary contact via ServiceNow, email, and phone, resolve complex inquiries, maintain confidential data, and collaborate with Payroll, Benefits, Recruiting, and US HR to align policies and improve processes.

Qualifications

• Bachelor's degree in HR or related field preferred
• 1+ years of professional experience, preferably in HR or professional services environment
• Exceptional accuracy combined with a focus on efficiency
• Demonstrated personal responsibility and process ownership that drives high-quality results
• Customer service orientation framed by exceptional interpersonal and communication skills
• Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
• Ability to dive into complex, ambiguous situations and bring them to an effective resolution
• Independent project management skills, flexibility, and organization; excellent time management skills, ability to prioritize independently and flex priorities constantly
• Genuine interest in taking on additional responsibilities
• Stress tolerance related to time sensitive and varying deadlines
• Ability to provide and receive feedback in a constructive, open manner
• Strong problem-solving abilities combined with a desire to simplify complicated processes

Responsibilities

• Manage day-to-day HR administration and the full employee lifecycle, coordinating onboarding and offboarding
• Handle benefits, payroll, leaves of absence, and employee transfers
• Serve as primary contact via ServiceNow, email, and phone; resolve complex inquiries and complete employment verifications
• Maintain accurate, confidential data within McKinsey's People Systems
• Collaborate with Payroll, Benefits, Recruiting and US HR teams to align on policies and resolve issues
• Develop Standard Operating Procedures (SOPs); conduct data reporting; train peers; support regional/global HR expansion

Skills

Customer service

Interpersonal skills

Communication skills

Data confidentiality

Problem solving

Time management

Process ownership

Feedback culture

Adaptability

Independent PM

Education

Bachelor's degree in HR or related field

Job description

• Tampa

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You've come to the right place.

YOUR IMPACT

You will join our highly collaborative HR Operations team as an HR Administrator, where you will partner closely with global colleagues to jointly support the complete employee lifecycle, drive continuous process improvements, and solve complex challenges together.

You will manage day-to-day HR administration and the full employee lifecycle, coordinating everything from onboarding and offboarding to benefits, payroll, leaves of absence, and employee transfers. Serving as the primary point of contact via ServiceNow, email, and phone, you will resolve complex inquiries, issue employment verifications, and maintain accurate, confidential data within McKinsey's People Systems.

To ensure seamless operations, you will collaborate with cross-functional stakeholders-including Payroll, Benefits, Recruiting, and regional US HR teams-to align on policies and resolve issues. Additionally, you will drive process efficiency by developing Standard Operating Procedures (SOPs), conducting data reporting, and fostering a collaborative team environment through peer training, with long-term opportunities to support regional or global HR expansion.

YOUR GROWTH

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

YOUR QUALIFICATIONS AND SKILLS

• Bachelor's degree in HR or related field preferred
• 1+ years of professional experience, preferably in HR or professional services environment
• Exceptional accuracy combined with a focus on efficiency
• Demonstrated personal responsibility and process ownership that drives high-quality results
• Customer service orientation framed by exceptional interpersonal and communication skills
• Proven ability to handle confidential information, personal integrity, excellent judgement and high ethical standards
• Ability to dive into complex, ambiguous situations and bring them to an effective resolution
• Independent project management skills, flexibility, and organization; excellent time management skills, ability to prioritize independently and flex priorities constantly
• Genuine interest in taking on additional responsibilities
• Stress tolerance related to time sensitive and varying deadlines
• Ability to provide and receive feedback in a constructive, open manner
• Strong problem-solving abilities combined with a desire to simplify complicated processes

Please review the additional requirements regarding essential job functions of McKinsey colleagues.

Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.

FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role.
To help you understand what you can expect, the salary range for new joiners in this role in United States, including all office locations where the job may be performed, is $55,000 - $68,100 USD gross per year. This reflects our best estimate of the lowest to highest
[salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important
to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current
organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion
and based on factors such as individual and/or organizational performance.

Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families.
This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance,
and paid time off.

FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites.