Team Leader: Growth Path + 401k & Unlimited Wash

Express Wash Concepts LLC; Town of Mount Pleasant (NY); Sur place; USD 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

401k with company match up to 4%

Unlimited Wash Club Membership

Company-provided uniforms

Paid vacation

Educational reimbursement

Continuous training

Résumé du poste

Express Wash Concepts LLC in Mt Pleasant, PA is seeking a Team Leader to support site operations, lead the team, and deliver outstanding customer service while driving sales growth.

This role offers ongoing training, a 401k with company match up to 4%, paid vacation, uniforms, and opportunities to advance. The position requires a high school diploma or enrollment and weekend availability.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsabilités

• Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Connaissances

Team leadership

Customer service

Sales growth

Flexible hours

Professional appearance

Formation

High school diploma or equivalent

Description du poste

Express Wash Concepts LLC in Mt Pleasant, PA is seeking a Team Leader to support site operations, lead the team, and deliver outstanding customer service while driving sales growth.

This role offers ongoing training, a 401k with company match up to 4%, paid vacation, uniforms, and opportunities to advance. The position requires a high school diploma or enrollment and weekend availability.