TEAM LEADER (FULL TIME)

Chartwells Higher Education Dining Services; Green Bay (WI); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health and Wellness Programs

Retirement Plan

Training and Development

Discount Marketplace

Identity Theft Protection

Pet Insurance

Job summary

Chartwells Higher Education Dining Services is hiring a full-time Team Leader in Green Bay, WI. The role supports the Manager on Duty by coordinating production, safety and customer service, assigning duties, and managing staff across the facility.

Position requires prior supervisory experience, with rotating weekends. Pay ranges from $16.00 to $22.00 per hour and is on-site at 2420 Nicolet Drive, Green Bay, WI 54311. Details provided during interview.

Qualifications

• Previous supervisory experience is required.

Responsibilities

• Oversees and participates in the preparation and service of food and beverage items; ensures sanitation and safety per HACCP and OSHA guidelines.
• Directs workflow to ensure timely, efficient meal service across service areas.
• Maintains facility sanitation and safety in line with company standards and regulations.
• Monitors associate productivity and breaks; communicates performance issues to management.
• Participates in onboarding and training of associates; may conduct pre-service meetings.
• Responds to customer needs; resolves customer concerns.
• Assists in menu planning and ordering using company programs.

Skills

Supervisory experience

Customer service

Food service operations

Job description

We are hiring immediately for a full‑time Team Leader position.

Location: 2420 Nicolet Drive, Green Bay, WI 54311.

Schedule: Full‑time; days and hours may vary; rotating weekends included. More details will be provided in the interview.

Requirement: Previous supervisory experience is required.

Pay range: $16.00 to $22.00 per hour.

Job Summary

Assists the Manager on Duty with coordinating production, safety and customer service by assigning, delegating and managing the duties of all staff within the facility.

Essential Duties and Responsibilities

• Oversees and participates in the preparation and service of food and beverage items while adhering to company standards for presentation, sanitation and safety while meeting HACCP, OSHA guidelines; ensures proper portion control.
• Oversees work procedures and expedites workflow to ensure timely, efficient meal service to all service areas.
• Directs and participates in the overall sanitation and safety of the facility and associates in accordance with both company standards and government regulations.
• Oversees the productivity and breaks of associates; communicates performance issues to management.
• Participates in the onboarding and training of other associates; may conduct pre‑service meetings.
• Responds to customer needs and requests; resolves customer concerns.
• Assists in menu planning and ordering procedures using appropriate company programs and initiatives.
• May be responsible for proper cash handling and completion of required daily, weekly and monthly reports, including inventory, cash and production records.
• Performs other duties as assigned.

Benefits

Both full‑time and part‑time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full‑time positions also offer the following benefits:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Chartwells Higher Education maintains a drug‑free workplace.