FAST FOOD SHIFT LEAD (FULL TIME)

Chartwells Higher Education Dining Services; Waukesha (WI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Holidays off

Flexible schedule

Free classes

Shift switching between supervisors

Job summary

Chartwells Higher Ed is hiring immediately for a full-time Fast Food Shift Lead at Carroll University-The Pit in Waukesha, WI. You will supervise staff, ensure proper assembly and service of foods, and uphold sanitation and safety standards in a fast-paced dining environment.

The role requires prior leadership and customer service experience with a focus on service standards. Competitive hourly pay and benefits are offered.

Qualifications

• Prior leadership, customer service, and service standards experience is required.

Responsibilities

• Provides quality customer service with attention to detail.
• Oversees preparation and service of food and beverages per standards.
• Helps plan menus and ensures timely meal service.
• Trains and coordinates employees to promote efficiency and excellence.
• Responds to customer complaints in person and by email.
• Develops sanitation schedules and maintains cleanliness of kitchen and dining areas.

Skills

Leadership

Customer service

Service standards

Job description

• We are hiring immediately for full time FAST FOOD SHIFT LEAD positions.
• Address: 101 North East Avenue, Waukesha, WI 53186. Note: online applications accepted only.
• Schedule: Full time schedule; Friday, Saturday, Tuesday, and Wednesday, 3:00 pm to 12:00 am. More details upon interview.
• Requirement: Prior leadership, customer service, and service standards experience is required.
• Perks: Holidays off, flexible schedule, free classes, and the ability to switch shifts with other supervisors!
• Pay Range: $17.00 per hour to $20.00 per hour.

Location

Carroll University-The Pit

• We are hiring immediately for full time FAST FOOD SHIFT LEAD positions.
• Address: 101 North East Avenue, Waukesha, WI 53186. Note: online applications accepted only.
• Schedule: Full time schedule; Friday, Saturday, Tuesday, and Wednesday, 3:00 pm to 12:00 am. More details upon interview.
• Requirement: Prior leadership, customer service, and service standards experience is required.
• Perks: Holidays off, flexible schedule, free classes, and the ability to switch shifts with other supervisors!
• Pay Range: $17.00 per hour to $20.00 per hour.

Job Summary

Summary: Responsible for the supervision of staff. Ensures proper assembly and service of foods; sanitation and safety of service, and utility areas of the kitchen. Ensures safe and efficient uses of resources.

Essential Duties and Responsibilities

• Provides quality customer service to by providing one on one attention to the detail.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronically received complaints.
• Trains employees; assigns and coordinates employees; works to promote efficiency and excellence in food and service.
• Determines work procedures and prepares work schedules; expedites work flow.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Contributes to the team; exhibits professionalism with customers, fellow employees and others.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.