Team Leader-Front Office

Hyatt Hotels Corporation; New York (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in hospitality invites you to join their dynamic team. This role focuses on supporting the efficient operation of the Front Office Department, ensuring that guest experiences align with the high standards of service. The ideal candidate will possess a background in Hospitality or Tourism Management, along with essential problem-solving and interpersonal skills. This position offers a unique opportunity to grow within a family-oriented environment that values culture and teamwork, making it perfect for those looking to advance their careers in a vibrant setting.

Qualifications

• Ideally hold a relevant degree or diploma in Hospitality or Tourism Management.
• Minimum of 2 years of work experience in hotel operations.

Responsibilities

• Assist with the efficient running of the department in line with brand standards.
• Meet the expectations of employees, guests, and owners.
• Support the smooth operation of the Front Office Department.

Skills

Problem-solving skills

Administrative skills

Interpersonal skills

Education

Degree in Hospitality Management

Diploma in Tourism Management

Job description

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Job Responsibilities

1. You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards.
2. You will meet the expectations of employees, guests, and owners.
3. The Team Leader - Front Office is responsible for assisting in the smooth and efficient operation of the Front Office Department within the Rooms Division.

Qualifications

1. Ideally hold a relevant degree or diploma in Hospitality or Tourism Management.
2. Minimum of 2 years of work experience in hotel operations.
3. Good problem-solving, administrative, and interpersonal skills are essential.

Location: Hyatt Centric Waikiki Beach | Honolulu, HI, US

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