Team Leader | Flexible Scheduling & Exceptional Service

SpinXpress Laundry; Lubbock (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay + bonuses

Flexible scheduling

Supportive work culture and teamwork

Job summary

SpinXpress Laundry is seeking a Team Leader to drive daily operations, inspire the team, and ensure exceptional customer experiences. You will lead by example, maintain a pristine store, and support SpinXpress growth with a positive, energetic leadership style.

Ideal candidates bring leadership experience, strong communication, and a proactive approach to improving operations and customer satisfaction. Competitive hourly pay with bonuses and flexible scheduling are offered.

Qualifications

• Minimum of 2 years of leadership experience.
• Excellent communication skills.
• Knowledge and experience with inventory management.
• Flexible schedule; willing to work holidays, weekends, evenings, and on-call.
• History of achieving and consistently exceeding professional goals.

Responsibilities

• Develop and motivate the team to deliver exceptional customer experiences.
• Create a workplace culture aligned with SpinXpress goals and values.
• Recruit, interview, hire, and deploy team members as needed.
• Coach and mentor the team, including onboarding new employees.
• Schedule staff to meet day-to-day operations and maintain service levels.
• Handle cash management and transactions accurately.
• Provide oversight to all team members per SpinXpress policies.
• Participate in and execute promotional programs.
• Deliver a consistent, quality product while keeping costs low.
• Address customer concerns promptly and satisfactorily.
• Maintain a visually appealing retail environment with adequate inventory.
• Train employees in sales processing and upselling.
• Maintain safety inside and outside the store.

Skills

Leadership

Communication

Inventory management

Staff scheduling

Customer service

Team development

Negotiation

Problem solving

Job description

SpinXpress Laundry is seeking a Team Leader to drive daily operations, inspire the team, and ensure exceptional customer experiences. You will lead by example, maintain a pristine store, and support SpinXpress growth with a positive, energetic leadership style.

Ideal candidates bring leadership experience, strong communication, and a proactive approach to improving operations and customer satisfaction. Competitive hourly pay with bonuses and flexible scheduling are offered.