Team Leader: Flexible Schedule & Growth

Workstream; Lakeland (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Learning from experienced leaders

Scholarship opportunities

Health insurance contributions

Paid Time Off

Competitive pay

Free meals on shift

Mental health resources

Belonging: team outings and fun

Job summary

Chick-fil-A Shepherd Rd. in Lakeland, FL, is seeking a Team Leader who exemplifies our core values and a servant’s heart. This role supports senior leadership in daily operations, coaches team members, and upholds our standard of Operational Excellence and Service.

The Team Leader focuses on running the restaurant effectively, training new hires, and leading by example to set a positive tone for the shift. Flexible scheduling and growth opportunities accompany competitive pay.

Qualifications

• Smile, eye contact and enthusiastic communication with guests.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong people skills with a commitment to superior customer service.
• Ability to manage team member behavior and performance issues.
• Shift lead/supervisor experience preferred but not required.

Responsibilities

• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant.
• Offer immediate and respectful response to guest's needs.
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, key holder.
• Count drawers and finalize day.
• Excellent communication skills, both written and spoken.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections with guests

Reliable transportation

Ability to work in fast-paced env

Strong people skills

Manage team member issues

Team player

Shift lead experience preferred

Job description

Chick-fil-A Shepherd Rd. in Lakeland, FL, is seeking a Team Leader who exemplifies our core values and a servant’s heart. This role supports senior leadership in daily operations, coaches team members, and upholds our standard of Operational Excellence and Service.

The Team Leader focuses on running the restaurant effectively, training new hires, and leading by example to set a positive tone for the shift. Flexible scheduling and growth opportunities accompany competitive pay.