Team Leader: Fast-Paced Ops + Scholarship

Chick-fil-A; Fort Worth (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarships

Growth opportunities

Leadership development

Competitive pay

Job summary

Chick-fil-A Fort Worth is seeking a Team Leader to guide a fast-paced crew, model service with a servant's heart, and drive daily operations with urgency.

You will coach teammates, support training, handle shift leadership, and help guests with outstanding service. This role offers growth, scholarship opportunities, and a supportive, values-driven environment.

Qualifications

• Smile
• Eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Team leadership

Customer service

Communication skills

Adaptability

Job description

Chick-fil-A - Team Leader

Are you passionate about leading a team in a positive, fast-paced environment? Do you have a servant's heart and enjoy serving others with a sense of urgency?

Join Chick-fil-A as a Team Leader and be part of a fun work environment where you can positively influence others. You'll have the opportunity to learn from experienced leaders, grow professionally, and even access scholarship opportunities. As a Team Leader, you'll play a crucial role in executing daily operations, coaching team members, and ensuring Operational Excellence. If you have strong character, excellent communication skills, and a desire to serve, we want you on our team!

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.