Team Leader: Fast-Paced Ops & People Development

Chick-fil-A; Tillman's Corner (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from Operators

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in the United States is seeking a Team Leader who leads by example and supports senior leadership in daily operations and coaching team members. The role focuses on completing tasks to keep the restaurant running smoothly and developing team members, with a culture driven by service and core values.

The Team Leader will open/close, lead shifts, manage guest interactions, and ensure accountability across operational excellence.

Qualifications

• Smile is essential in guest interactions.
• Maintain eye contact with guests and colleagues.
• Speak enthusiastically to guests and team.
• Create emotional connections with guests to enhance experience.
• Reliable transportation is required to perform shifts.
• Ability to work in a fast-paced restaurant environment.
• Demonstrate strong people skills and commitment to service.
• Maintain superior customer service standards.

Responsibilities

• Participate in day-to-day restaurant operations in a high-volume setting.
• Respond promptly and respectfully to guests' needs.
• Train new hires, set the shift tone, and model behavior for the team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, act as key holder.
• Count drawers and finalize day-end procedures.
• Demonstrate excellent written and spoken communication.

Skills

Smile

Eye contact

Speak Enthusiastically

Emotional connections with guests

Reliable transportation

Fast-paced environment

People skills

Customer service

Job description

Chick-fil-A in the United States is seeking a Team Leader who leads by example and supports senior leadership in daily operations and coaching team members. The role focuses on completing tasks to keep the restaurant running smoothly and developing team members, with a culture driven by service and core values.

The Team Leader will open/close, lead shifts, manage guest interactions, and ensure accountability across operational excellence.