Team Leader Behaviour Support - Mackay

Community Solutions; United States; Hybrid; USD 63,000 - 83,000; Full time

Benefits offered by this job

Tax-free salary packaging up to $15,,?

Salary packaging up to $15,900 tax‑sac

Meal & entertainment allowance $2,650

Pre-tax car purchase option

Private health insurance discounts

Fitness/gym membership discounts

Induction and ongoing learning

Paid Parental Leave (6 weeks)

Employee Assistance Program

Rewards and Recognition program

Job summary

Community Solutions Group is recruiting a senior Behaviour Support Practitioner to lead a team delivering NDIS-aligned supports. You will mentor practitioners, review plans, and ensure high-quality service delivery with the Practice Lead.

The role emphasizes reflective practice, stakeholder engagement, and partnerships to achieve best outcomes for participants. Endorsed at Proficient or Advanced level, you will apply evidence-based approaches, support staff, and drive performance reviews while

Qualifications

• Completed degree in Psychology, Social Work, Developmental Education or similar.
• Endorsement as Proficient or Advanced Practitioner under NDIS standards.
• Strong understanding of good clinical practice and regulatory requirements.

Responsibilities

• Guide and coach practitioners and review positive behaviour support plans with guidance from Practice Lead.
• Foster a team-based approach to reflective practice and service evaluation.
• Monitor team goals and participate in annual performance reviews.
• Collaborate to meet output targets while maintaining best practice and stakeholder relations.
• Develop partnerships with service providers and government bodies to optimise participant outcomes.
• Provide information and advice on evidence-based approaches to reduce challenging behaviour.

Skills

Mentoring

Peer review

Clinical practice

Regulatory knowledge

Stakeholder relationships

Office software

Education

Psychology degree

Social Work degree

Developmental Education/ counselling

Tools

MS Office Word

MS Excel

MS Outlook

Job description

• Full-time permanent position in Mackay
• Hybrid combination of office days and WFH
• Access external clinical supervision and training

About Us

Community Solutions Group makes a difference in people's lives by supporting them to achieve their goals and progress on their pathway to possibilities. We specialise in delivering Support Coordination, Psychology and Positive Behaviour Support services, helping people navigate the NDIS, build independence, and achieve meaningful outcomes that enhance their wellbeing and quality of life.

About the Role

Together with families and support providers, we support people with a disability to reduce behaviours of concern, improve wellbeing and quality of life. Through positive behaviour support strategies and collaboration, we support NDIS participants to gain control, independence and to make positive lifestyle changes.

Reporting to our Behaviour Support Practice Lead, you will support and mentor a team of Behaviour Support Practitioners to ensure a quality service is delivered to NDIS participants in accordance with their individual NDIS plan and regulatory requirements. Team Leaders at Community Solutions do not carry a permanent caseload or have a billing target.

If you are an experienced Behaviour Support Practitioner endorsed at Proficient or Advanced capability then this could be the role for you! Other key duties will include:

• Guiding and coaching practitioners and reviewing positive behaviour support planswith support from your Practice Lead
• Encouraging a team-oriented approach to reflective practice and evaluation of service delivery
• Monitoring your team’s goals and objectives throughout the year and participating in annual performance reviews
• Working closely with the team to meetoutput targetswhilst ensuring best practice and excellent stakeholder relationships
• Developing partnerships with service providers, community agencies andgovernment bodies to get the best outcome for our participants
• Providing professional information and advice to people with disability, families, staff and managers regarding evidence-based approaches to reduce the impact of challenging behaviour

What you will bring to the role

• Completed degree qualification (or higher) in Psychology, Social Work, Developmental Education, Counselling or similar - a must
• Experience mentoring behaviour support practitioners and peer reviewing behaviour support plans
• An in depth understanding of good clinical practice
• Understanding of the regulatory requirements under the NDIS Commission as well as the jurisdictional requirements in your state.
• Knowledge of contemporary practices and philosophies in relation to service provision for people with intellectual and/or cognitive disabilities
• Endorsement as a Proficient or Advanced Practitioner
• Strong administration and computer skills, experienced in MS Office Word, Excel and Outlook

Additional requirements

• Right to Work in Australia i.e., Australian/NZ Citizen or Permanent Resident
• A currentWorking with Children Check andNDIS Worker's Screening Check,or the willingness to gain these clearances if successful. We will reimburse you the cost of these clearances on commencement
• Willingness to undertake a"Fit2Work" Police Check
• A current and validDriver’s Licence, and ability to drive to site visits and stakeholder meetings

Benefits and Perks

• Salary Package up to$15,900of your annual salary tax free, and additional$2,650for meal and entertainment expenses
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships through Fitness Passport
• Supportive induction and learning opportunities
• 6 week’s paid parental leave for primary carer
• Free coaching and counselling through our Employee Assistance Program
• Reward and Recognition Program

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.