Team Leader - ACT - Assertive Community Treatment Team (Exton)

St. Luke’s Health Network, Inc.; Exton (PA); On-site; USD 70,000 - 90,000; Full time

Job summary

St. Luke's Health Network, Inc. seeks an ACT/FACT Team Leader to coordinate a multidisciplinary Assertive Community Treatment Team and supervise services ensuring fidelity to ACT standards and licensing requirements.

The role involves direct client services in community settings, supervision of staff, and collaboration with HR and program managers to ensure quality care and compliance across all activities.

Qualifications

• Master's degree in social work, psychology, counseling, or related license-eligible field.
• Professional Pennsylvania Clinical License required (LCSW, LPC, LMFT, etc.).
• Minimum of two years of experience working with ACT/FACT teams or equivalent supervision experience.

Responsibilities

• Directs the day-to-day clinical operation of the ACT Team, including scheduling staff across day, evening, weekend, and holiday shifts.
• Leads daily organizational staff meetings and treatment planning meetings.
• Maintains ACT Team census and coordinates admissions, assessments, and treatment planning.
• Provides ongoing supervision to all ACT staff and ensures timely, accurate documentation.
• Oversees recruitment, interviewing, onboarding, and termination in coordination with HR and Network leadership.
• Delivers in vivo services to ACT participants in homes and community settings to improve quality of life and community tenure.

Skills

Team leadership

Clinical supervision

Program management

Education

Master's degree in social work, psychology, counseling, or related license-eligible field

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Full-time, work location is 403A Gordon Drive, Exton, PA

ACT/FACT Team Leader

The ACT/FACT Team Leader coordinates and is an active member of a multidisciplinary Assertive Community Treatment Team. The ACT/FACT Team Leader provides supportive services-including outreach, monitoring, assessment and service planning, support network building, consultation to families, side-by-side skills training and instruction in the use of community resources, including referrals to community assistance, as needed. The ACT/FACT Team Leader provides supervision and oversight of all ACT/FACT services, to ensure provision of quality care to the ACT Team participants and to maintain adherence with the ACT/FACT Fidelity Measures and OMHSAS licensing regulations.

Job duties and responsibilities

• Directs the day-to-day clinical operation of the ACT Team, including:
  • Scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts, and on-call coverage.
  • Leading the daily organizational staff meetings and treatment planning meetings.
  • Continuously evaluating the status of clients to ensure appropriate planning and coordination of treatment activities to ensure responsive attention to their needs.
  • Ensuring that confidentiality policies and procedures are maintained, including release of confidential information to participant families, support systems, other treatment providers, and criminal justice systems.
• Maintains the ACT Team census, in accordance with ACT regulations and fidelity standards.
  • Direct and coordinate all admissions of new ACT participants, including engagement, assessment, and treatment planning.
  • Assigns staff to complete the comprehensive, multidisciplinary assessment process and comprehensive treatment plan.
• In coordination with the Network Recruiter, Human Resources Department, and Manager ACT/FACT Services, participates in recruitment, interviewing, hiring, orientation, and termination of ACT team members.
• Provides ongoing supervision (both individual and group supervision) to all members of the ACT staff, in accordance with ACT regulations and fidelity standards. Reviews documentation completed by team members to ensure accuracy and timely completion.
• Completes documentation and reporting requirements-as directed by the Manager ACT/FACT services, funders, and other community stakeholders-for internal and external review and quality management.
• The ACT Team Leader will provide direct service with ACT participants as per fidelity-in their homes and other community venues-to provide in vivo services which improve the participants' quality of life and maintain community tenure. Services include, but are not limited to:
  • Assisting with activities of daily living.
  • Budget planning and money management.
  • Maintenance of stable housing.
  • Accessing benefits and entitlements to increase financial independence.
  • Meal planning and grocery shopping.
  • Access to reliable transportation services.
  • Side-by-side coaching and training.
  • Transport and accompany clients to scheduled community activities or appointments.
  • Medication delivery and observation.
• Complete documentation of all services in a timely manner, using the electronic health record, in accordance with program and Network standards.
• Provide oversight of cross-training between various ACT specialties, to break down barriers to client care and increase overall knowledge and competency of ACT staff.
• Provide back-up or primary coverage for on-call, evening, weekends, and holidays when other staff are not available to do so.
• O ther duties may be assigned.

Physical and sensory requirements

• Physical Demands: Heavy work exertional activity. Occasionally lift and/or carry up to 50 lbs., and sit, stand, and/or walk at least 6 hours in an 8-hour workday.
• Non-exertional activity: Stooping (bending at the waist) and crouching (stooping and bending at the knees)- required frequently; handling (grasping)- required frequently; fine manipulation- required occasionally.
• Important: The functional capacity to perform heavy work includes the functional capacity to perform medium, light, and sedentary work.
• Good physical and mental health. Visual and auditory acuity required to provide comprehensive care.

Education

• Master's degree in social work, psychology, counseling, or related license-eligible field.
• Professional Pennsylvania Clinical License required (LCSW, LPC, LMFT, etc.).

Training and experience

Minimum of two