Team Leader

Tractor Supply; Wheeling (WV); On-site; USD 32,000 - 44,000; Full time

Job summary

Tractor Supply in Wheeling, WV is seeking a Team Leader to support store leadership, deliver legendary service, coach Team Members, and own merchandising areas such as Power Panels, Clipstrips, Endcaps and Clothing recovery.

You will be expected to lead shifts, maintain attendance, work varied hours, and ensure safety while driving front-end operations and BOPIS/OMNI execution. Previous retail supervisory experience is preferred; 18+ with a valid driver’s license required.

Qualifications

• Retail knowledge and supervisory experience preferred.
• Must be at least 18 years old with valid driver’s license.
• Ability to read, write, and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including days, nights, weekends, and overtime.
• Uphold safety and productivity by following policies and procedures.
• Deliver legendary service and coach team members to improve selling behaviors.
• Own Power Panel, Clipstrip, Endcap, and Clothing recovery execution.

Skills

Retail experience

Supervisory experience

Customer service

Education

High school diploma or equivalent

Job description

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The Team Leader is responsible for supporting Store leadership, delivering Legendary Service, coaching Team Members, and owning assigned sales-floor presentation areas. Team Leaders are expected to be top selling Team Members and have clear ownership of Power Panels, Clipstrips, Endcaps, Clothing recovery, and assigned BOPIS/OMNI support based on store needs.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Deliver Legendary Service and reinforce Leading with Legendary behaviors through Customer engagement, Team Member coaching, and accountability for execution.
• Use A+ Coaching to celebrate and develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
• Deliver Legendary Service and model selling behaviors as one of the top selling Team Members in the store.
• Own Power Panel execution, maintenance, replenishment, signing, and recovery.
• Own Clipstrip execution, maintenance, replenishment, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Own full weekly Clothing Department recovery, including assigned standards and follow-up.
• Support BOPIS/OMNI execution, including picking, staging, Customer handoff, and follow-up as assigned.
• Lead assigned Team Members during shifts, including task delegation, follow-up, service expectations, and safe work practices.
• Support front-end, sales-floor, recovery, and Customer engagement routines as assigned by the Store Manager or Sales Manager.
• Support Store readiness by owning and maintaining Power Panels, Clipstrips, Endcaps, and Clothing.
• Operate cash register/computer, forklift, and other equipment as needed; assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.
• Obtain license or certifications as needed by the business.
• May be required to perform other duties as assigned.

Required Qualifications

Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

Education: High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities

• Basic computer skills.
• Ability to read, write, and count accurately.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Ability to perform and execute principle responsibilities of Team Members.

Working Conditions

• Working environment is favorable, generally working inside with moderate noise.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.