Team Leader

Chick-fil-A; Turner (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

A fun work environment where you can影响

Flexible scheduling (and closed on Sun

Learning first-hand from an Operator

Intentional growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Turner in Alabama is seeking a Team Leader to support daily operations and coach team members. You will lead shift activities, set a positive tone, and ensure exceptional guest service in a fast-paced setting.

The role emphasizes building strong teamwork, running smooth operations, and maintaining high standards of hospitality and communication with guests and staff. Join a culture committed to service and personal growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong people skills and a desire to serve.
• Proven ability to lead and train others.
• Ability to work collaboratively in a fast-paced environment.
• Strong commitment to superior customer service.
• Reliable transportation and punctuality.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and set the tone for shifts.
• Be a friendly, encouraging team player and lead by example.
• Open and/or close, lead shifts, and act as a key holder.
• Count drawers and close out the day accurately.
• Maintain clear and effective communication with the team.

Skills

Communication

People skills

Leadership

Teamwork

Customer service

Reliability

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Friday and Saturday Availability
• Ability to Open (as early as 5:00am) or Close (as late as 11:15pm) a minimum of 3 days per week
• Smile, Create and Maintain Eye Contact, Speak Enthusiastically, and Make Emotional Connections with Guests
• Reliable transportation with a current driver's license
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Excellent verbal and written communication skills
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.