Team Leader

Chick-fil-A; Shelby Charter Township (MI); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Flexible hours

Scholarship options

Health benefits

Professional growth opportunities

Job summary

Chick-fil-A in Shelby Township, MI is seeking an Assistant Manager to lead a team, deliver exceptional service, and uphold the Chick-fil-A standard of hospitality. You will supervise shifts, train new hires, and manage guest relations in a fast-paced environment.

The role emphasizes leadership, teamwork, and a commitment to customer care, with opportunities for growth and professional development in a locally owned Chick-fil-A restaurant.

Qualifications

• Leadership experience in the restaurant industry preferred.
• Ability to train new hires and set a positive tone for shifts.
• Availability to work on Saturdays.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and setting a positive tone.
• Lead shifts, opening/closing duties, and key holder responsibilities.
• Handle end-of-day cash procedures.
• Demonstrate excellent written and verbal communication.

Skills

Leadership

Customer service

Interpersonal skills

Communication

Training others

Saturday availability

Job description

Chick-fil-A Assistant Manager

Are you passionate about leading a team in a positive and fun environment? Do you enjoy making personal connections with both guests and team members?

Join Chick-fil-A as an Assistant Manager and embark on a rewarding career journey. As a leader, you will not only serve great food but also develop valuable life skills. This role offers a plethora of benefits including flexible hours, competitive pay, professional growth opportunities, scholarship options, health benefits, and more. You will play a pivotal role in upholding the reputation and performance of the Chick-fil-A brand by delivering exceptional service and fostering a culture of care and hospitality.

Assistant Manager Responsibilities:

• Participating operationally in day-to-day activities in a high-volume, fast-paced restaurant
• Responding promptly and respectfully to guest needs
• Assisting in training new hires and setting a positive tone for shifts
• Being a supportive and motivating team player
• Leading shifts, opening/closing responsibilities, and key holder duties
• Handling end-of-day cash procedures
• Demonstrating excellent written and verbal communication skills

Qualifications and Requirements:

• Warm and welcoming demeanor
• Ability to make emotional connections with guests
• Reliable transportation
• Comfortable working in a fast-paced environment
• Strong interpersonal skills with a focus on serving team members
• Commitment to delivering superior customer service
• Experience in leadership roles within the restaurant industry preferred
• Availability to work on Saturdays

Location: Shelby Township (MI) 13811 Hall Rd, Shelby Township, MI 48315, USA

If you are a highly skilled, motivated individual with a passion for leadership and hospitality, Chick-fil-A welcomes you to join our dynamic team.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.