Team Leader

Tractor Supply Company; Rome (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Team Leader, where you will play a crucial role in delivering exceptional customer experiences and supporting your team. This position involves assisting management with operational goals, ensuring a safe and productive environment, and training team members on policies. You will engage with customers, resolve complaints, and handle various store responsibilities. If you're passionate about retail and enjoy leading a team, this is an exciting opportunity to grow your career in a supportive environment with comprehensive benefits.

Benefits

Health coverage

Life and disability insurance

Paid leave

Tuition reimbursement

Family resources

Qualifications

• Retail or supervisory experience preferred.
• Ability to read, write, and count accurately required.

Responsibilities

• Assist Store Manager with operational and sales objectives.
• Promote a safe work environment and train Team Members.
• Deliver Legendary Customer Service through GURA.

Skills

Retail experience

Farming knowledge

Supervisory experience

Basic computer skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Overall Job Summary

The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Essential Duties and Responsibilities

1. Maintain regular and predictable attendance.
2. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
4. Deliver Legendary Customer Service through GURA: Greet, Uncover Needs & Wants, Recommend Solutions, Add Value & Appreciate.
5. Perform duties such as merchandising, opening/closing, deposits, store assessments, workflow organization, merchandise recovery, price changes, customer complaint resolution, loss prevention, communication, cash handling, policy training, poultry care, equipment operation, documentation, and obtaining necessary licenses or certifications.
6. May perform other duties as assigned.

Required Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge preferred. Supervisory experience preferred.
• Must be at least 18 years old with a valid driver’s license.
• High school diploma or equivalent preferred; ability to read, write, and count accurately required.

Preferred Skills and Abilities

• Basic computer skills.
• Strong interpersonal skills, ethical issue resolution, and ability to perform all team responsibilities.

Working Conditions

• Indoor and outdoor work with moderate noise, varying shifts, and adherence to safety protocols.
• Ability to work outdoors in adverse weather.

Physical Requirements

• Ability to lift and move merchandise, operate equipment, and perform physical tasks as described.
• Ability to communicate effectively and complete training and certifications as required.

Disclaimer

This overview is not exhaustive; duties may be assigned as needed.

Company Info

We support our Team Members with comprehensive benefits, including health coverage, life and disability insurance, paid leave, tuition reimbursement, and family resources.