Team Leader

Tractor Supply Company; Harvard (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in agricultural retail is seeking a Team Leader to assist in operational and sales objectives while delivering exceptional customer service. The role involves training team members and maintaining a safe work environment. Ideal candidates will have retail or farming experience and strong interpersonal skills. Join a team that values work-life balance and offers growth opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Experience in retail, farming, ranching, pet/equine, or welding preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Assist Store Manager with operational, sales, and merchandising objectives.
• Deliver Legendary Customer Service and uphold a safe work environment.
• Execute merchandising activities and assist with policies.

Skills

Interpersonal Skills

Conflict Resolution

Education

High School Diploma or Equivalent

Job description

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The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to improve the lives of our neighbors and our teams every day.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Uphold and promote a safe and productive work environment by following policies and procedures.
• Deliver Legendary Customer Service through GURA: Greet, Uncover Needs & Wants, Recommend Solutions, Add Value & Appreciate.

The Team Leader is expected to perform a combination of duties during 95% of their day, including but not limited to:

• Executing merchandising activities, opening/closing procedures, transporting deposits, assessing store conditions, organizing workflow, merchandise recovery, participating in freight processes, price changes, resolving customer issues, adhering to loss prevention, communicating with team members, operating cash registers, assisting with policies, caring for poultry, operating forklifts and balers, completing documentation, and obtaining necessary licenses or certifications.

Other duties may be assigned as needed.

Required Qualifications

Experience: Retail, farming, ranching, pet/equine, or welding knowledge preferred. Supervisory experience is a plus. Must be at least 18 years old with a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Ability to read, write, and count accurately is essential.

Preferred skills and abilities

Basic computer skills, strong interpersonal skills, conflict resolution, and the ability to perform all responsibilities of Team Members.

Working Conditions

• Primarily indoor with moderate noise; outdoor work possible in adverse weather.
• Shifts generally range from 4 to over 8 hours, varying by store.
• Adherence to safety guidelines is required.

Physical Requirements

• Ability to handle merchandise weighing up to 50 pounds and operate store equipment.
• Ability to stand, kneel, reach, climb ladders, and move throughout the store.
• Ability to communicate effectively and complete documentation accurately.
• Ability to handle birds/poultry and complete training for propane dispensing and vehicle operation as needed.

Disclaimer

This description provides an overview of responsibilities and is not comprehensive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources, tailored to role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making a difference in our communities. We support work-life balance and offer a career path with growth opportunities.