Team Leader

Lupoli Companies; Derry (NH); Híbrido; USD 19 000 - 25 000; Tempo integral

Resumo da oferta

Sal’s Pizza Store, operated by Lupoli Companies, is seeking a Team Leader to direct and coordinate staff during shifts, ensuring exceptional service and operational efficiency.

You will train employees, enforce health and safety standards, and uphold company policies while overseeing pizza preparation and delivery to meet quality expectations. Shift-based schedule includes evenings, weekends, and holidays.

Qualificações

• Proven leadership experience in a fast-paced food service environment.
• Strong interpersonal and communication skills.
• Ability to motivate and inspire a team to achieve operational excellence.
• Knowledge of food safety regulations and best practices.
• Familiarity with pizza preparation and delivery processes is a plus.

Responsabilidades

• Direct and supervise employees during shifts.
• Foster a positive and collaborative team environment.
• Ensure the smooth flow of operations within the pizza shop.
• Oversee the preparation, cooking, and delivery of pizzas to meet quality standards.
• Prioritize customer satisfaction by providing exceptional service.
• Address customer inquiries and concerns promptly and professionally.
• Conduct training sessions for new and existing employees.
• Ensure staff are well-versed in company policies and procedures.
• Monitor and enforce adherence to health and safety regulations.
• Uphold company standards and policies at all times.

Conhecimentos

Leadership experience

Interpersonal skills

Communication skills

Motivate and inspire a team

Food safety knowledge

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Description

The Team Leader for the Sal’s Pizza Store plays a pivotal role in directing and coordinating employees to carry out their daily job responsibilities effectively. This position is essential to ensure that customers have a satisfactory experience through excellent service and operational efficiency. The Shift Leader will be responsible for training employees and ensuring strict adherence to company policies and procedures.

Team Leadership:

• Assist in directing and supervising employees during shifts.
• Foster a positive and collaborative team environment.

Operational Excellence:

• Ensure the smooth flow of operations within the pizza shop.
• Oversee the preparation, cooking, and delivery of pizzas to meet quality standards.

Customer Satisfaction:

• Prioritize customer satisfaction by providing exceptional service.
• Address customer inquiries and concerns promptly and professionally.

Employee Training:

• Conduct training sessions for new and existing employees.
• Ensure all staff members are well-versed in company policies and procedures.

Compliance:

• Monitor and enforce adherence to health and safety regulations.
• Uphold company standards and policies at all times.

Requirements

• Proven experience in a leadership role within a fast-paced food service environment.
• Strong interpersonal and communication skills.
• Ability to motivate and inspire a team to achieve operational excellence.
• Knowledge of food safety regulations and best practices.
• Familiarity with pizza preparation and delivery processes is a plus.

Education and Experience:

• High school diploma or equivalent.
• Previous experience in a supervisory or leadership role within the food service industry.

Working Conditions:

• Shift-based work, including evenings, weekends, and holidays.
• Fast-paced and dynamic environment.