Team Lead Shipping/Receiving (Full-Time)

Follett Corporation; Westchester (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in higher education is seeking a Team Lead for their Shipping/Receiving department. This position is responsible for supervising staff, ensuring compliance with procedures, and managing shipping logistics. Ideal candidates have strong leadership and organizational skills, committed to maintaining a safe and efficient work environment.

Qualifications

• Experience in supervisory roles, particularly in shipping/receiving environments.
• Ability to handle materials safely and adhere to procedures.

Responsibilities

• Oversees shipping/receiving operations and supervises associate activities.
• Ensures compliance with store policies and maintains organized supply areas.
• Handles customer inquiries and directs shipping/receiving-related tasks.

Skills

Leadership

Attention to Detail

Organizational Skills

Customer Service

Job description

Position Overview
The Team Lead Shipping/Receiving oversees the shipping and receiving department. Is responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. Direct activities to meet the financial and marketing objectives of the company. Act as the leader on duty, responding to customer and associate concerns in the absence of the store manager. As well as opening and closing the store and ensuring all bookstore property and personnel are secure.
Responsibilities
* Supervises the work activities of sales associates FT/PT and Temporary, including:
* Trains new associates FT/PT and seasonal associates hired for peak seasons.
* Ensures Sales Associates follow company and store policies, procedures, and standards.
* Oversees the maintenance of systems data, forms, files, and reports in accordance with Store policies and procedures.
* Ensure the shipping/receiving area has adequate supplies and materials and area is neat, clean, and organized.
* Establish and maintain relationships with publishers to ascertain the status of an order or damaged books and/or return to vendors.
* Verifies items scanned at the correct price and moves items to the appropriate store location.
* Verifies incoming shipments against purchase orders, invoices, or packing slips to ensure all items are received and not damaged and enters them into store systems in compliance with company policies, procedures, and standards.
* Records receipt of shipments and complete shipping logs.
* Unpacks boxes, verifies items match the purchase order, and enters received goods into the store system.
* Weighs incoming/outgoing cartons and may unload or load trucks or pallets.
* Packs and affixes shipping labels with proper postage on packed cartons.
* May prepare inter-store transfer forms.
* Unloads boxes and prepares products to stock on bookshelves and/or displays.
* Directs customers to the area of the store their item is in and answers routine inquiries.
* Leads efforts to reduce in-store shrink activity through Asset Protection education, awareness, and compliance.
* Acts as the key carrier with store opening and closing responsibilities.
* Other duties as assigned.
Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour