Team Lead, Provider Relations Manager

Cadence; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Cadence is seeking a Team Lead, Provider Relations Management (PRM) to guide a pod of PRMs driving provider adoption, engagement, ordering, retention, and growth across Cadence markets. The role pairs people leadership with hands-on field work, balancing pod accountability with in-market collaboration with PRMs, providers, and clinic stakeholders.

You will align with Growth, Product, Care Delivery, and Partnerships to remove workflow barriers and integrate Cadence remote monitoring into daily

Qualifications

• Seasoned experience leading teams in healthcare provider relations.
• Strong coaching and feedback skills with 1:1 and performance reviews.

Responsibilities

• Lead a pod of PRMs with accountability for performance and coaching.
• Drive provider growth, engagement, and onboarding goals across markets.
• Translate data into priorities and ensure consistent field execution of onboarding and clinic engagement.

Skills

People leadership

Performance coaching

Field execution

Provider relations

Data-driven decisions

Tools

Salesforce

Job description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care - monitoring patients, surfacing risks, and coordinating action - so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We're hiring a Team Lead, Provider Relations Management (PRM) to lead a pod of PRMs responsible for driving provider adoption, engagement, ordering, retention, and growth across Cadence markets. This role combines people leadership with hands-on field execution, pairing accountability for pod performance with regular time in-market alongside PRMs, providers, and clinic stakeholders. You will work across Growth, Product, Care Delivery, and Partnerships to remove the workflow barriers that keep providers from incorporating Cadence remote monitoring into everyday care.

What You’ll Do

• Manage and lead a pod of PRMs, with accountability for individual and overall pod performance, coaching through regular 1:1s, performance reviews, field observations, and ongoing feedback.
• Own pod-level performance against key provider growth, ordering, engagement, retention, churn reduction, and APCM new provider onboarding goals, and partner with PRMs to develop strategies for underperforming providers, clinics, and markets.
• Translate performance data into clear priorities and action plans, and drive consistent execution of core PRM operating rhythms including provider onboarding, follow-up, clinic engagement, Salesforce hygiene, and field activity.