Team Lead, Provider Relations Manager

Cadence Solutions; New York (NY); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Cadence Solutions is seeking a Team Lead, Provider Relations Management to guide a pod of PRMs driving provider adoption, engagement, and growth across Cadence markets. You will balance people leadership with hands‑on field execution, ensuring pod performance and regular market presence with providers and clinic stakeholders.

You will partner with Growth, Product, Care Delivery, and Partnerships to remove workflow barriers promoting Cadence remote monitoring in everyday care, spending

Qualifications

• Experience leading a team of field-based professionals.
• Ability to coach through 1:1s and performance reviews.
• Willingness to spend 2–3 weeks per month in the field with PRMs.

Responsibilities

• Manage and lead a pod of PRMs with accountability for performance.
• Own pod-level growth, engagement, retention, and onboarding goals.
• Translate performance data into priorities and action plans; drive execution of PRM rhythms.
• Spend 2-3 weeks per month in the field observing, coaching, and supporting opportunities.
• Model effective provider conversations and workflow development.

Skills

Leadership

Field execution

Healthcare provider relations

Salesforce

Tools

Salesforce

Job description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care - monitoring patients, surfacing risks, and coordinating action - so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We're hiring a Team Lead, Provider Relations Management (PRM) to lead a pod of PRMs responsible for driving provider adoption, engagement, ordering, retention, and growth across Cadence markets. This role combines people leadership with hands‑on field execution, pairing accountability for pod performance with regular time in‑market alongside PRMs, providers, and clinic stakeholders. You will work across Growth, Product, Care Delivery, and Partnerships to remove the workflow barriers that keep providers from incorporating Cadence remote monitoring into everyday care.

What You'll Do

• Manage and lead a pod of PRMs, with accountability for individual and overall pod performance, coaching through regular 1:1s, performance reviews, field observations, and ongoing feedback.
• Own pod-level performance against key provider growth, ordering, engagement, retention, churn reduction, and APCM new provider onboarding goals, and partner with PRMs to develop strategies for underperforming providers, clinics, and markets.
• Translate performance data into clear priorities and action plans, and drive consistent execution of core PRM operating rhythms including provider onboarding, follow‑up, clinic engagement, Salesforce hygiene, and field activity.
• Spend 2-3 weeks per month in the field with PRMs for provider and clinic visits to observe execution, provide real‑time coaching, and support high‑priority opportunities.
• Model effective provider conversations, clinic engagement, objection handling, workflow development, and clear