Team Lead, Post Sales Recruiter

Apply; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

TRM Labs is seeking a Team Lead, Post‑Sales Recruiter to own strategic searches across Customer Success, Global Investigations, Compliance, and Revenue Operations. You’ll mentor the recruiting pod, shape operating rhythms, and drive cross‑functional partnership with executive stakeholders.

You’ll lead full‑cycle recruitment for senior and mission‑critical roles, develop targeted sourcing strategies, and push for durable process improvements while representing the post‑sales function in workforce

Qualifications

• Own full‑cycle recruiting for senior and business‑critical roles across multiple functions.
• Advise executive stakeholders on market dynamics, hiring strategy, and close approach.
• Develop targeted sourcing strategies and market maps for priority searches.

Responsibilities

• Lead the Post‑Sales recruiting pod, setting cadence, priorities, and outcomes.
• Mentor teammates and elevate pod performance across Customer Success, Global Investigations, Compliance, and Revenue Operations.
• Partner with executives to align hiring plans with business goals and workforce strategy.

Job description

Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

"At TRM, we believe the people we hire will determine how far and how fast we can go in our mission to build a safer world for billions of people. That’s why we’re building a Talent team that sees recruiting as a craft and a competitive advantage, people who challenge assumptions, move with urgency, and are energized by building exceptional teams to solve incredibly hard problems. If that sounds like you, we’d love to meet you.

– Alicia Strait, VP of Talent, TRM Labs

Once TRM wins a customer, our Post-Sales, Investigations, and Compliance teams are what turn that relationship into real impact. These teams help agencies build cases, help institutions manage risk, and help customers get lasting value from our platform.

As a Team Lead, Post-Sales Recruiter, you’ll own TRM’s most strategic and mission‑critical searches across Customer Success, Global Investigations, Compliance, and Revenue Operations while serving as a mentor and force multiplier for the recruiting pod.

You’ll manage your own requisitions while also driving team initiatives, strengthening operating rhythms, sharing best practices, and helping recruiters perform at their best. As the day‑to‑day peer leader closest to the work, you’ll support prioritization, calibration, problem‑solving, and execution while reducing operating overhead for the manager.

Your success will be measured by the quality, velocity, and business impact of your hires—as well as your ability to mentor teammates and elevate the performance of the broader pod.

How this role differs from a Senior or Staff Recruiter: You’ll own not only your searches, but also the operating rhythm, unblocking, experimentation, and outcomes of the broader post‑sales recruiting pod. You’ll set the standard for exceptional partnership with executive stakeholders and model excellence for the team.

The impact you'll have:

Leading the pod:

• Run executive level Post‑Sales hiring syncs, driving the cadence, priorities, and follow‑through for the team and its hiring managers.

• Represent the Post‑Sales pod in headcount and workforce‑planning discussions with Talent leadership, bringing the on‑the‑ground view from being closest to the department leads.

• Bubble up what's happening across the Post‑Sales recruiting team — risks, wins, market signals, and blockers — so the manager and VP stay informed.

• Drive solutioning and experimentation with the team, testing new sourcing angles, processes, and ideas and unblocking searches when they stall.

• Help the team execute on retros and decision docs, turning what you learn into durable improvements.

• Shape and roll out new processes and changes to the pod: when the team adopts a new way of working, much of it comes from you.

Owning your own searches:

• Own full‑cycle recruiting for senior and business‑critical roles across Customer Success, Global Investigations, Compliance, Revenue Operations, and adjacent GTM/business functions.

• Act as a strategic talent partner to executive stakeholders; advising on market dynamics, candidate calibration, hiring strategy, and close approach.

• Build and execute targeted sourcing strategies that identify, engage, and close exceptional post‑sales talent from high‑growth technology, fintech, crypto, public sector, and financial services environments.

• Develop deep market maps for priority searches that include competitive talent, high‑performing corporate functions