Team Lead, Outdoor Retail & Guest Experience

Sportsman's Warehouse; Santee (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Industry Leading Employee Discounts

401K with Employer Match

Employee Stock Purchase Plan

Supplemental Insurance - STD, Critical

Hospital Indemnification

Employee Assistance Program

Job summary

Sportsman’s Warehouse in Santee, CA, is seeking a Team Lead. The role supports the Store Management Team, supervising Outfitters, guiding daily operations, and driving sales with a focus on service quality. You will coach staff and ensure consistency with policies and procedures.

The position requires 2+ years in retail, experience in outdoor gear, and familiarity with tools like Tomax, UKG, and Excel, with a flexible schedule and potential for career growth.

Qualifications

• 2+ years in a customer-service retail role.
• Experience in outdoor or sporting goods retailer.
• Experience in a team lead or supervisory role preferred.
• Familiar with Tomax, Microsoft Word/Excel, Cisco, and UKG.

Responsibilities

• Supervise store team and assist store management.
• Provide guidance, training, and coaching to Outfitters.
• Support daily store operations and compliance.
• Drive sales and deliver exceptional customer service.
• Ensure inventory accuracy and standard merchandising.
• Assist in opening/closing procedures and security.

Skills

Customer service

Sales skills

Product knowledge

Interpersonal skills

Communication

Organizational skills

Inventory management

Budget management

Industry knowledge

Tools

Tomax

Microsoft Word

Microsoft Excel

Cisco phone system

UKG

Job description

Sportsman’s Warehouse in Santee, CA, is seeking a Team Lead. The role supports the Store Management Team, supervising Outfitters, guiding daily operations, and driving sales with a focus on service quality. You will coach staff and ensure consistency with policies and procedures.

The position requires 2+ years in retail, experience in outdoor gear, and familiarity with tools like Tomax, UKG, and Excel, with a flexible schedule and potential for career growth.