Team Lead, Optical Operations & Coaching

1--800-Contact; Salt Lake City (UT); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Free eye exams

Lenses and product discounts

401(k) match

Flexible PTO

In-house restaurant discounts

Free snacks and drinks

Onsite gym

Job summary

1-800 Contacts seeks a Team Lead at the SLC Lab in Salt Lake City, UT. The role oversees daily workflows, coaches associates, and supports training while ensuring department metrics are met. Expect collaboration with purchasing and merchandising and a shift from Friday to Sunday, 7:00am–7:00pm.

Starting wage is $24.00 per hour with opportunities to mentor staff and improve processes. Candidates should be able to stand for long shifts and lift up to 40 pounds.

Qualifications

• High school diploma or equivalent.
• At least two years related operations experience preferred.
• Past leadership experience preferred, but not required. Must show strong leadership potential.

Responsibilities

• Oversee the daily workflow of the department.
• Provide real time coaching and feedback to associates on job performance.
• Assist the manager in training new associates.
• Understand all department performance metrics and assist with process improvement initiatives.
• Communicate with other departments under the manager's direction (purchasing, merchandising, etc.) effectively to support the overall business needs.
• Performs other related duties as assigned.
• Receive all incoming products: Lenses, Frames, and Consumables.
• Maintain a clean and functional workspace.
• Outside of the Team Lead responsibilities, this position will perform all associate level jobs as needed.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Initiative

Analytical thinking

Reliability

Task delegation

Ability to work under pressure

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

1-800 Contacts seeks a Team Lead at the SLC Lab in Salt Lake City, UT. The role oversees daily workflows, coaches associates, and supports training while ensuring department metrics are met. Expect collaboration with purchasing and merchandising and a shift from Friday to Sunday, 7:00am–7:00pm.

Starting wage is $24.00 per hour with opportunities to mentor staff and improve processes. Candidates should be able to stand for long shifts and lift up to 40 pounds.