Team Lead - Keystone

Louis Vuitton; Indianapolis (IN); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton's Keystone store seeks an innovative Team Lead to drive the Client and Team experience while delivering the store's daily business. You will lead on the floor, guide sales, and provide critical feedback to the team to elevate service.

Collaborating with the Team Manager, you will manage product categories, support store operations, and coach client advisors to build lasting client relationships through personalized service and market-driven recommendations.

Qualifications

• Proven leadership experience in luxury retail.
• Ability to drive multiple product categories.
• Build lasting client relationships through personalized service.
• Provide feedback and coaching to team.
• Strong knowledge of high-end customer experience standards.

Responsibilities

• Lead floor operations and drive daily sales targets.
• Collaborate with Team Manager to deliver elevated client experiences.
• Manage assigned product categories.
• Support store operations and team engagement.
• Coach and develop client advisors to reach their potential.

Skills

Team leadership

Client experience

Sales

Coaching

Relationship building

Luxury retail

Job description

Our Louis Vuitton store located in Keystone is seeking an innovative leader who is committed to driving excellence in the Client and Team experience while driving the store's everyday business.

The Team Lead is dedicated to driving sales and store excellence through demonstrating exceptional floor leadership and providing critical feedback to the team. This role will also support driving success in overall team goals while delivering on personal sales targets.

Collaborating with the Team Manager, this role ensures an elevated client experience, manages assigned product categories, and supports operational duties while fostering team engagement. By proactively engaging clients, the Team Lead builds lasting relationships through personalized service and deep category expertise, contributing significantly to store results.

With a focused, entrepreneurial attitude, you will have the ability to expertly identify desired products for our clients based on their individual profiles and market trends in order to maintain and drive both our position in the market and business results. This role requires strong leadership skills in order to develop, coach and support our team of client advisors to their highest potential.

To achieve the highest success in this role, you must have experience in driving multiple categories in a luxury environment and be proficient in building genuine relationships with both clients and team members.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

The appointed candidate will be offered an hourly rate in the range of USD $30-$35 plus a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• two retirement plans both with employer contributions