Luxury Retail Team Lead — Client Experience & Growth

Brobston Group; Indianapolis (IN); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton's Keystone store seeks an innovative Team Lead to drive the Client and Team experience while delivering the store's daily business. You will lead on the floor, guide sales, and provide critical feedback to the team to elevate service.

Collaborating with the Team Manager, you will manage product categories, support store operations, and coach client advisors to build lasting client relationships through personalized service and market-driven recommendations.

Qualifications

• Proven leadership experience in luxury retail.
• Ability to drive multiple product categories.
• Build lasting client relationships through personalized service.
• Provide feedback and coaching to team.
• Strong knowledge of high-end customer experience standards.

Responsibilities

• Lead floor operations and drive daily sales targets.
• Collaborate with Team Manager to deliver elevated client experiences.
• Manage assigned product categories.
• Support store operations and team engagement.
• Coach and develop client advisors to reach their potential.

Skills

Team leadership

Client experience

Sales

Coaching

Relationship building

Luxury retail

Job description

Louis Vuitton's Keystone store seeks an innovative Team Lead to drive the Client and Team experience while delivering the store's daily business. You will lead on the floor, guide sales, and provide critical feedback to the team to elevate service.

Collaborating with the Team Manager, you will manage product categories, support store operations, and coach client advisors to build lasting client relationships through personalized service and market-driven recommendations.