Team Lead - Keystone

LVMH; Indianapolis (IN); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plans

Job summary

Louis Vuitton's Keystone store in Indiana is seeking an innovative Team Lead to elevate the Client and Team experience while driving the store's everyday business.

You will lead the floor, motivate the team to hit personal and store targets, manage client relationships, and collaborate with the Team Manager to ensure exceptional service, product knowledge, and flawless operations.

Qualifications

• Experience leading a team in a luxury environment.
• Ability to build genuine relationships with clients and team members.

Responsibilities

• Motivate and inspire the team to achieve goals and uphold standards.
• Lead the floor to achieve team targets and personal sales goals.
• Collaborate with the Team Manager to deliver an elevated client experience.
• Support client development and drive client experience across categories.

Skills

Leadership

Sales

Customer service

Team coaching

Job description

Our Louis Vuitton store located in Keystone is seeking an innovative leader who is committed to driving excellence in the Client and Team experience while driving the store's everyday business.

The Team Lead is dedicated to driving sales and store excellence through demonstrating exceptional floor leadership and providing critical feedback to the team. This role will also support driving success in overall team goals while delivering on personal sales targets.

Collaborating with the Team Manager, this role ensures an elevated client experience, manages assigned product categories, and supports operational duties while fostering team engagement. By proactively engaging clients, the Team Lead builds lasting relationships through personalized service and deep category expertise,
contributing significantly to store results.

Job responsibilities

In this role you will motivate and inspire the team to achieve goals and uphold standards, fostering a high-performing environment. You will deliver on personal sales goals while leading the floor to achieve team targets, ensuring individual and collective accountability. Lastly, you will work effectively with the Team Manager, peers, and store team in delivering a seamless, elevated client experience

Essential duties and responsibilities of a Team Lead include:

• Client and Business Development
• Selling and Floor Management
• Team Support and Development
• Driving Client Experience

Profile

With a focused, entrepreneurial attitude, you will have the ability to expertly identify desired products for our clients based on their individual profiles and market trends in order to maintain and drive both our position in the market and business results. This role requires strong leadership skills in order to develop, coach and support our team of client advisors to their highest potential.

To achieve the highest success in this role, you must have experience in driving multiple categories in a luxury environment and be proficient in building genuine relationships with both clients and team members.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

The appointed candidate will be offered an hourly rate in the range of USD $30-$35 plus a comprehensive benefits package including:

• medical
• dental
• vision
• short and long-term disability
• various paid time off programs
• employee discount/perks
• two retirement plans both with employer contributions

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.