Team Lead Housekeeping

Vail Resorts; Colorado; On-site; USD 31,684 - 37,264; Part time

Benefits offered by this job

Free passes for employees

Employee discounted lift tickets

401(k) Retirement Plan

Excellent training and professional development

Employee Assistance Program

Job summary

A seasonal resort company in Colorado is hiring a Housekeeping Team Lead to manage housekeeping operations, communicate effectively with staff, and ensure guest satisfaction. Candidates should have at least a high school diploma, relevant experience, and strong organizational skills. This position offers a starting wage of $23.00/hr to $27.05/hr with various employee benefits including discounts and a 401(k) plan. The role supports a diverse team and requires the ability to work collaboratively.

Qualifications

• Minimum 6 months experience in Housekeeping Operations.
• Familiarity with an office/call center setting.
• Must be able to obtain a valid Colorado license.

Responsibilities

• Communicate housekeeping and guest-related information.
• Track progress of housekeeping team and verify room statuses.
• Assist with inventory and management of lost and found.

Skills

Attention to detail

Advanced computer skills

Organizational skills

English (speaking, reading, writing)

Conversational Spanish

Education

High school diploma

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

The Housekeeping Team Lead will assist the housekeeping management staff in directing the operations of the Housekeeping Department to achieve the expected level of guest satisfaction as determined by the management. Opens the housekeeping office daily, assigns workload to staff, and assures all rooms are listed with the correct status each day before they leave.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).

Employee Benefits

• Free passes for employees, employee discounted lift tickets for friends and family and free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Job Specifications

• Starting Wage: $23.00/hr - $27.05/hr
• Employment Type: Summer Seasonal 2026
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: Yes

Job Responsibilities

• Communicating housekeeping and guest related information to the correct person(s). This includes but is not limited to daily cleaning assignments, maintenance requests, priority rooms, front desk, guest service information, special requests, etc.
• Follow up on incoming calls and emails related to Housekeeping on a daily basis.
• Track the progress of the housekeeping team, works closely with the Assistant Exec Housekeeper to ensure housekeepers and inspectors are properly updating the housekeeping system and that rooms are being prioritized as they should.
• Verifies all room statuses are correct in the computer at the end of the day and properly follows up on any inconsistencies.
• Develop relationships and communicate effectively with the housekeeping staff, Front Desk team and Maintenance team.
• Assist with inventory as needed.
• Management of lost and found.
• Assists with inspecting rooms as needed.
• Schedule and track off-season deep cleans which includes carpet cleaning, dry cleaning, and requests for maintenance.
• Other duties as assigned.

Job Requirements

• High school required/college degree preferred
• Familiarity with an office/call center
• Minimum 6 months experience in Housekeeping Operations
• Advanced computer skills including Microsoft Word & Excel
• Must be able to speak, read and write in English. Conversational Spanish very helpful
• Valid Colorado license or the ability to obtain
• Attention to detail, multi task oriented, professional mannerism, strong organizational and writing skills, work well with a diverse team

The expected pay range is $23.00/hr - $27.05/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 513506
Reference Date: 02/25/2026
Job Code Function: Housekeeping