Team Lead: Guest Experience & Park Safety

Altitude Trampoline Parks; Folsom (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Altitude Trampoline Park in Folsom, CA is seeking a passionate and energetic Team Lead to join our vibrant team. You will lead and mentor a frontline team, ensuring a fun, safe, and positive experience for guests while upholding high operational standards and delivering exceptional customer service in a fast-paced environment.

Responsibilities include supervising park attendants, coordinating schedules, providing on-the-job training, enforcing safety rules, assisting with event setups, and

Qualifications

• Kitchen experience in fast food or restaurant settings.
• Strong leadership and training abilities.
• Experience supervising inventory and food safety protocols.

Responsibilities

• Lead, motivate, and direct a park-attendant team.
• Assign tasks and manage schedules to ensure adequate staffing.
• Provide on-the-job training and mentorship to new team members.
• Address staff concerns and maintain a positive work culture.
• Maintain high customer-service standards and handle guest issues.
• Enforce safety rules and maintain equipment.
• Assist with park setup and event logistics.
• Oversee food preparation and sales, ensuring quality and hygiene.
• Manage inventory and supplies; rotate stock and orders.
• Note: background check and drug test completion required.

Skills

Team Leadership

Customer Service

Safety Awareness

Food Preparation

Inventory Management

Job description

Altitude Trampoline Park in Folsom, CA is seeking a passionate and energetic Team Lead to join our vibrant team. You will lead and mentor a frontline team, ensuring a fun, safe, and positive experience for guests while upholding high operational standards and delivering exceptional customer service in a fast-paced environment.

Responsibilities include supervising park attendants, coordinating schedules, providing on-the-job training, enforcing safety rules, assisting with event setups, and