Team Lead: Guest Experience & Operations

Workstream; Coralville (IA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Sundays off

Free Chick-fil-A meals

Paid training

Flexible scheduling

Job summary

Chick-fil-A in Coral Ridge Mall, Coralville, IA, is hiring Team Leaders to oversee front-of-house and back-of-house operations, focusing on food safety, quality, and guest experience. This role emphasizes leadership development and excellent customer service.

Starting pay up to $18 per hour, with potential to reach $20 based on experience in the first 30 days; flexible scheduling, paid training, and free meals are included as part of a supportive team culture.

Qualifications

• Availability for Saturdays and evening shifts.
• Consistent professional excellence in punctuality, attitude and energy.
• Strong communication skills with guests and team.
• Growth mindset and teachability.
• Hospitable with guests and team members.
• Problem-solving and resilience.
• Retail/FOH experience preferred but not required.
• Reliable transportation.

Responsibilities

• Oversee front-of-house and back-of-house during shifts.
• Ensure food safety and quality standards.
• Deliver excellent guest experiences and lead team development.

Skills

Availability Saturdays and nights

Strong communication skills

Growth mindset

Hospitality to guests and team

Problem solving

Resilience

Customer service experience

Reliable transportation

Job description

Chick-fil-A in Coral Ridge Mall, Coralville, IA, is hiring Team Leaders to oversee front-of-house and back-of-house operations, focusing on food safety, quality, and guest experience. This role emphasizes leadership development and excellent customer service.

Starting pay up to $18 per hour, with potential to reach $20 based on experience in the first 30 days; flexible scheduling, paid training, and free meals are included as part of a supportive team culture.