Team Lead, Guest Experience Champion

Harri; Frederick (MD); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Early wage access

Health benefits

401k enrollment with CAVA contribution

Paid sick leave

Parental leave

Free meal during shifts

Job summary

CAVA is seeking an energetic Team Leader to guide daily restaurant operations, uphold hospitality standards, and champion guest experiences. You will work with restaurant leadership to ensure smooth service, staff development, and adherence to brand values.

In this role, you will help open/close the restaurant, manage food orders and inventory, handle cash, and uphold food safety practices while delivering a warm, engaging guest experience.

Qualifications

• Foster hospitality with guests and team members.
• Coach and cross-train team members as the business grows.
• Assist with opening/closing, ordering, inventory, and cash handling as needed.
• Support food safety initiatives and cleanliness standards.
• Model sound decision making and resolve issues efficiently.
• Oversee deployment of shifts to ensure service quality and timely food presentation.

Responsibilities

• Lead daily operations and promote a positive work environment.
• Train and develop Team Members to meet brand standards and guest expectations.

Skills

Hospitality spirit

Team leadership

Coaching

Operations support

Food safety

Decision making

Job description

CAVA is seeking an energetic Team Leader to guide daily restaurant operations, uphold hospitality standards, and champion guest experiences. You will work with restaurant leadership to ensure smooth service, staff development, and adherence to brand values.

In this role, you will help open/close the restaurant, manage food orders and inventory, handle cash, and uphold food safety practices while delivering a warm, engaging guest experience.