Team Lead (Full-Time 7:00AM-3:00PM Tues-Sat)

ADP, Inc.; Whitehall (Lehigh County); On-site; USD 26,000 - 28,000; Full time

Job summary

Lehigh Valley Companion Care Homes seeks a hands-on Team Lead to guide a direct care team in a home setting. You will ensure high-quality, person-centered care and support for individuals with IDD and ASD, while managing staff performance and schedules.

The role requires leadership experience in group homes, strong communication skills, and flexibility to work evenings, weekends, and holidays as needed. CPR/First Aid certifications are a plus, with ongoing professional development opportunities.

Qualifications

• Minimum 2 years in a group home with supervisory experience.
• Experience with person-centered care for individuals with developmental disabilities or complex medical needs.
• Strong verbal and written communication; well organized and collaborative.

Responsibilities

• Set clear objectives and assign roles aligned with the company vision.
• Communicate expectations and provide regular feedback to the team.
• Direct staff daily to ensure quality of service.
• Provide hands-on care and guidance for person-centered plans.
• Supervise training, scheduling, and performance management of staff.
• Ensure compliance with regulations, policies, and home operations.
• Foster a positive, inclusive work environment and teamwork.
• Coordinate care with other leads, supervisors, and management.
• Act as liaison with individuals, families, staff, and external stakeholders.
• Provide after-hours/on-call coverage as part of rotation.
• Conduct daily audits of progress notes, vitals, MAR, charts, and funds.
• Prefill medical appointment forms and monthly/weekly reports.
• Maintain RPPs and monitor medical devices.

Skills

Leadership

Communication

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Whitehall, PA, US

3 days ago Requisition ID: 1085

Salary Range: $19.00 To $19.50 Hourly

About Us

Lehigh Valley Companion Care Homes stands out as a premier provider of empathetic care and assistance for individuals with Intellectual and Developmental Disabilities (IDD) and Autism Spectrum Disorder (ASD). Our unwavering dedication revolves around providing unparalleled care, ensuring safety, and offering comprehensive support to those we serve. We offer a nurturing environment where individuals can thrive and achieve their fullest potential. Our dedicated team is committed to promoting independence, dignity, and community integration for every individual we serve.

Position Overview

We are seeking a highly motivated and compassionate individual to join our team as a Team Lead for one of our homes. The Team Lead will play a crucial role in providing guidance, support, and leadership to our staff members to ensure delivery of high-quality care and services to our individuals. This is a hands‑on, dynamic role that requires a commitment to person-centered care, collaboration, and excellence in service delivery.

Key Responsibilities

• Set clear objectives, define roles and responsibilities, and ensure each team member aligns with the company's vision.
• Communicate expectations, goals, and feedback to the team regularly and resolve any concerns or issues actively.
• Direct assigned staff on a daily basis, ensuring quality of service.
• Provide a variety of everyday living services and care to individuals using positive approaches, with respect for individual rights.
• Documentation responsibilities include completing monthly and quarterly reviews, monitoring Behavior Support Plans, and making necessary updates when applicable.
• Provide hands‑on assistance and guidance to staff in delivering person‑centered care and implementing individualized service plans.
• Supervise and support a team of direct care staff, including training, scheduling, and performance management.
• Ensure compliance with all applicable regulations, policies, and procedures related to the operation of the home.
• Foster a positive and inclusive work environment that promotes teamwork, open communication, and professional growth.
• Collaborate with other team leads, supervisors, and management to coordinate care, address challenges, and implement best practices.
• Act as a liaison between individuals, families, staff, and external stakeholders to address concerns, resolve conflicts, and promote positive relationships.
• Provide after‑hours and on‑call coverage as part of the direct care rotation.
• Conduct daily audits of progress notes, vitals, MAR, ABC charts, individual funds, and controlled medication logs.
• Prefill the medical appointment forms as required.
• Submit Monthly LII and Weekly LII for the physical site.
• Provide shift coverage when no one else is available.
• Ensure RPPs (Risk Prevention Plans) are followed consistently.
• Assist with home orientation for new staff members, ensuring smooth transitions.
• Monitor individual medical devices and ensure they are functioning properly.
• Complete incident reporting promptly, following up on incidents once they are documented in the progress notes.
• Manage conflict effectively among employees, fostering a professional and supportive environment.
• Participate in employee feedback sessions during performance management and reviews.
• One office day every Friday to prefill medical appointments and meet with the House Manager for performance management updates.

Qualifications

• Minimum of 2 years of experience working in a group home or similar setting, with demonstrated leadership and supervisory experience.
• Strong understanding of person‑centered care principles and experience working with individuals with diverse needs, including developmental disabilities, and/or complex medical needs.
• Excellent verbal and written communication skills, with strong interpersonal and organizational abilities.
• Ability to remain calm under pressure, make sound decisions, and effectively resolve conflicts.
• Flexibility to work evenings, weekends, and holidays as needed.

Minimum Qualifications

• A high school diploma or equivalent
• One year of experience working with people with developmental disabilities.
• Flexible schedule and availability to provide on‑call coverage as needed.
• Ability to lift between 20 and 50 lbs. and provide CPR after certification.
• CPR, First Aid, and Medication Administration certification, a plus
• Must be at least 18 years of age.
• Competitive salary based on experience and qualifications.
• Opportunities for professional development and advancement within the organization.
• Meaningful work that positively impacts the lives of individuals with diverse

Lehigh Valley Companion Care Homes is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to diversity, equity, and inclusion in all aspects of our organization.