Team Lead, Clinical Services

Community Health Alliance-Ohio; Hamilton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Affordable medical, dental and vision insurance

Generous paid time off (PTO) & paid holidays

Retirement plan with company match – up to 6%

Career ladder – opportunities for professional growth

Company paid life insurance

Employee training and continued education opportunities

Mileage reimbursement

Bonus/incentive program

Job summary

Community Health Alliance-Ohio is seeking a Team Lead for Clinical Services in Hamilton, OH. In this full-time role, you will supervise clinical operations, ensuring compliance with standards and delivering high-quality services.

The ideal candidate will have a Master's degree in a related field and LISW or LPCC designation, along with supervisory experience. Benefits include medical insurance, generous PTO, and professional growth opportunities.

Qualifications

• State of Ohio LISW or LPCC with supervisory designation.
• Master’s degree or higher education in social work, clinical counseling, or related studies.
• Minimum of 1 year of supervisory experience preferred.

Responsibilities

• Oversee clinical service delivery to ensure compliance with regulations.
• Monitor and evaluate the effectiveness of therapeutic interventions.
• Conduct client assessments and develop individualized treatment plans.

Skills

Diagnostic assessments

Cognitive behavioral therapy

Trauma-informed care

Microsoft 365 proficiency

Education

Master’s degree in social work, clinical counseling, or related fields

State of Ohio LISW or LPCC with supervisory designation

Job description

Job Details – Location: Hamilton, OH 45011 | Position Type: Full Time | Education Level: Graduate Degree | Job Shift: Day | Job Category: Health Care

We are seeking a Team Lead, Clinical Services to oversee the initiation and delivery of clinical services, ensuring regulatory compliance and driving quality improvement. You will manage day‑to‑day operations of clinical services, including assessments, high‑quality service delivery, customer service, and operational efficiency. Your role is to lead an interdisciplinary team, handle staffing, intern management, scheduling, and actively engage with referral sources to promote access to care.

Job Duties and Responsibilities

• Oversee clinical service delivery to ensure compliance with contracts, licensing, accreditation, and agency standards.
• Monitor and evaluate the effectiveness of therapeutic interventions and overall workflow.
• Conduct client assessments, determine diagnoses, and identify treatment or testing needs.
• Develop individualized, strengths‑based treatment plans aligned with client needs and preferences.
• Support the Director with program development, implementation, evaluation, and technical assistance.
• Assess client risk levels, complete risk assessments, and implement appropriate safety planning.
• Facilitate and manage therapeutic groups and group programming.
• Coordinate care with external agencies and provide required reporting to community partners.
• Supervise clinical staff and interns, including performance evaluations, coaching, productivity monitoring, and ensuring adherence to best practices.
• Ensure compliance through audits, peer reviews, accurate clinical documentation, and proper management of clinical records.

Qualifications

• State of Ohio LISW or LPCC with supervisory designation.
• Master’s degree or higher education in social work, clinical counseling, or related studies.
• Minimum of 1 year of supervisory experience preferred.
• Expertise in diagnostic assessments, cognitive behavioral therapeutic modalities, and trauma‑informed care.
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.

Benefits Package

• Affordable medical, dental and vision insurance.
• Generous paid time off (PTO) & paid holidays.
• Retirement plan with company match – up to 6%.
• Career ladder – opportunities for professional growth.
• Company paid life insurance.
• Employee training and continued education opportunities.
• Mileage reimbursement.
• Bonus/incentive program.

Community Health Alliance is a drug testing Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.