Team Lead, Billing

Cars.com LLC; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company that simplifies car buying and selling through innovative technology. As a Team Lead on the Billing Team, you will leverage your advanced Excel and Google Sheets skills to manage complex billing processes and enhance team productivity. This role emphasizes collaboration, continuous improvement, and the opportunity to make a significant impact in a dynamic, remote-first environment. If you're self-motivated and ready to take ownership of your career, this is the perfect opportunity to grow with an industry leader that values diversity and employee well-being.

Benefits

Medical, Dental & Vision Healthcare Plans

New Hire Stipend for Home Office Set-Up

Generous PTO

Paid Holidays

Volunteer Day

Recharge Day

Service-based recognition program

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Prior experience in Finance, Billing, or Accounting preferred.
• Advanced skills in Google Sheets and Excel are essential.

Responsibilities

• Own and execute the billing process for complex OEM accounts.
• Manage projects, oversee team initiatives, and coach team members.
• Analyze workflows to develop solutions for preventing delays.

Skills

Advanced Excel skills

Google Sheets technical skills

Analytical skills

Communication skills

Interpersonal skills

Detail-oriented

Project management

Ability to manage ambiguity

Education

Bachelor’s Degree

Tools

Google Sheets

Excel

Salesforce

Job description

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

ABOUT THIS ROLE:

We are seeking an outstanding, talented individual who aspires to apply their intellect, talent, drive, creativity, and strong Google Sheets/Excel technical skills to a Team Lead role on our Billing Team.

This is an Individual Contributor role, with no direct reports.

If you thrive within a fast-paced, innovative, virtual-first remote environment, and one that values process improvement, scalability, and input, then we have a match!

Responsibilities will include:

• Owning & executing the billing process from start to finish for our most complex OEM accounts, which requires advanced Excel/Google Sheet technical skills; Building extensive knowledge of unique, complex billing requirements for all OEM programs in order to backfill and streamline;
• Managing projects and organizing team initiatives by delegating, overseeing progress towards goals, and coaching team members as needed to ensure completion and accuracy;
• Creating a collaborative environment to increase productivity and boost team satisfaction
• Preparing and maintaining monthly supplemental billing and Digital Advertising reporting requiring advanced Excel/Google Sheet technical skills;
• Assisting with monthly reconciliations for SOX compliance and month end close reporting;
• Performing thorough research and analysis to resolve complex issues and escalations, utilizing critical thinking to identify root causes & next steps to effectively implement a long-term solution;
• Proactively collaborating with internal stakeholders to identify business issues and develop resolution
• Performing system testing and resolution for newly developed functionality;
• Leading team training for process and system update implementation;
• Creating, reviewing and maintaining training documentation;
• Analyzing process and business workflows to develop solutions for preventing delays, backlogs, inefficiencies and minimizing internal control issues.
• Helping Manager in the development and implementation of procedures that improve efficiency
• Organize team building activities
• Ability to work extra hours, specifically during the billing close cycle and for any ad hoc projects. Flexibility in working hours is a must.
• Performing other duties & responsibilities, as assigned.

ABOUT YOU:

Qualifications:

• Bachelor’s Degree or equivalent work experience.
• Prior professional experience within Finance, Billing, Accounting, or similar;
• Advanced technical skills in Google Sheets or Excel (we are a GSuite environment);
  • SUMIF, SUMIFS, V-Lookup, Arrays, etc.
  • Conditional formatting, data validation (dropdown list, and warning error message)
  • Data consolidation, subtotal, pivot tables
  • Logical and nested functions (IF, AND, OR, functions in formulas)
• Detail-oriented; ability to successfully manage multiple tasks & projects, within a deadline-driven environment, while achieving a high degree of accuracy.
• Strong analytical skills; ability to see trends, identify inefficiencies, and make recommendations for improvements via business process or technology enhancements;
• Ability to manage through ambiguity;
• Self-motivated, accountable, taking ownership of business requirements;
• Ability to read and interpret contracts for billing purposes;
• Excellent organizational; time management; communication; interpersonal skills.
• Ability to efficiently navigate GSuite file sharing programs, such as Google Docs and Drives.
• Experience with Salesforce;
• Understanding of SOX guidelines.

Required Interpersonal Skills:

• Confidentiality, as you will be working with privileged corporate information;
• Dependability & accountability;
• Ability to work in a distributed, remote team environment;
• Ability to lead and mentor

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans
• New Hire Stipend for Home Office Set-Up
• Generous PTO
• Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages !

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.

Welcome!
At Cars Commerce, we think big, push boundaries, and rise together as a team. It’s all the challenge and energy of a job in the tech industry, backed by 25 years of proven resilience and growth as a leading consumer brand.

Imagine getting to work on a team with a bold mission to simplify everything about buying and selling cars. A culture that’s a unique mix of innovation and collaboration. Exciting training and development opportunities that empower you to take ownership of your career. For our employees, every day is an opportunity.

We’re a remote-first workplace that embraces diversity at every level. Inspired by our values, we intentionally create opportunities for our employees to grow and make an impact in our industry and local communities. Let’s move your career forward together.

About Us

Cars Commerce is an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. The Cars Commerce platform includes the flagship automotive marketplace and dealer reputation site Cars.com, innovative digital marketing technology and services from Dealer Inspire, industry-leading trade-in and appraisal technology from AccuTrade, an exclusive in-market media network, and powerful and predictive AI technologies that enable more efficient and profitable retail operations. Cars Commerce is the essential partner to stay one step ahead in automotive.