Team Lead, Account Development

Veristat; Massachusetts; On-site; USD 85,000 - 95,000; Full time

Job summary

Join a leading company in clinical development as the Team Lead for Account Development. This mid-senior level position involves overseeing a high-performing team, achieving growth targets, and ensuring adherence to key performance indicators. Ideal candidates have substantial sales experience, leadership abilities, and a proven track record in customer outreach and relationship management.

Benefits

Remote working

Flexible time off

Paid holidays

Medical insurance

Tuition reimbursement

Retirement plans

Qualifications

• Bachelor’s degree required.
• 5+ years inside sales or call center experience.
• 1+ year of team lead or management experience.

Responsibilities

• Oversee and motivate the Account Development team.
• Generate qualified meetings and drive new business opportunities.
• Ensure KPI achievement through effective training and outreach.

Skills

Interpersonal skills

Presentation skills

Communication skills

Problem solving

Education

Bachelor’s degree

Tools

CRM software

Salesforce

Excel

Job description

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Team Lead, Account Development

The Team Lead, Account Development (TLAD) maintains the high-performance of the Account Development team and plays an elemental role in achieving Veristat’s growth and RFP targets. As a working leader, the TLAD will oversee and motivate an Account Development group while also having a personal outreach target, generating qualified meetings, driving new business opportunities to RFP, ensuring team alignment and satisfaction, and guaranteeing KPI achievement. Making calls and providing hands-on team in a defined cadence with other outreach activities will be critical to the TLAD’s success in this role.

Job Description

Team Lead, Account Development

The Team Lead, Account Development (TLAD) maintains the high-performance of the Account Development team and plays an elemental role in achieving Veristat’s growth and RFP targets. As a working leader, the TLAD will oversee and motivate an Account Development group while also having a personal outreach target, generating qualified meetings, driving new business opportunities to RFP, ensuring team alignment and satisfaction, and guaranteeing KPI achievement. Making calls and providing hands-on team in a defined cadence with other outreach activities will be critical to the TLAD’s success in this role.

Core responsibilities include ensuring targeted, quality call and outreach occurs, process is followed, key activities are completed, as well as, call-center associate oversight, coaching, priority setting, and training, and conducting personalized outreach via phone and electronic media to specific target accounts. As well as researching accounts, prospects, and products to craft customized content that communicates the value of Veristat solutions and brand.

This role works in collaboration with External AD Resources, Business Development, Contracts and Proposals, Legal, Marketing, Operational subject matter experts, and Account Development.

What We Do

For more than 30 years, Veristat has built a reputation as global experts in clinical development.

• 760+ Rare Disease Clinical Trials supported
• 160+ Marketing Applications supported
• In 2022 we supported 8 marketing application that received regulatory approval
• Learn more about our core values here!
  
  

What We Offer

• The estimated hiring range for this role is $85,000 - $95,000 plus applicable bonus. This hiring range is specific to the US and will vary for other regions based upon local market data. Final salary is ultimately decided upon taking into account a wide range of factors, including but not limited to: skills and experience, licensure and certifications, education, specific location and dynamic market data.

• Benefits vary by location and may include:
• Remote working
• Flexible time off
• Paid holidays
• Medical insurance
• Tuition reimbursement
• Retirement plans
  

What We Look For

• Bachelor’s degree required.
• 5+ years of inside sales, tele sales, call center or direct sales experience required, at least 2-3 years of relevant clinical research organization (CRO) or life sciences experience required, and at least 1 year team lead, or management experience preferred.
• Strong interpersonal, presentation and communication skills (written and verbal) required; must be comfortable interfacing with various levels of business contacts, including executives, with a high level of professionalism.
• Exceptional prioritization skill, meeting timelines with an ability to see the big picture both for your team and yourself.
• Experienced and comfortable making cold calls and training others, to prospective companies and possess proper phone etiquette.
• Significant experience with database management in a CRM preferred, Salesforce preferred.
• Proficient in Excel (including, pivots, formulas, v-lookups, graphs), Outlook, LinkedIn, Web-browser, and search engine navigation. Microsoft Teams and SharePoint a plus.
• Demonstrated ability to train and coach peers and other staff, and to influence without authority.
• Must be a detail-oriented, analytical, and strategic thinker.
• Ability to work independently as well as lead a team.
• Highly skilled at problem solving and maximizing use of resources.
  
  

Automated Decision Making: All applicants are reviewed by a member of the Veristat Talent Acquisition team; Veristat does not utilize an automated decision-making process.

Veristat is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Research Services

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