Team Lead

Choice Specialist; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Choice Specialist is seeking a Document Imaging Team Leader for the first shift (9:00 am–5:30 pm, Mon–Fri). The role involves leading a diverse team in a fast-paced production mailroom environment, guiding projects from specification through scanning and quality checks, and ensuring timely quota attainment.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to lift 35 pounds while maintaining accuracy and records.

Qualifications

• High school diploma or equivalent.
• Ability to follow written instructions and maintain records.
• Comfortable interacting and leading diverse work teams.
• Strong speaking, listening, and writing skills.
• Excellent hand-eye coordination and manual dexterity.
• Ability to lift and carry 35 pounds.
• Work in a structured, fast-paced production environment.

Responsibilities

• Write customer specifications for new projects to guide team members during production.
• Prepare and scan content on high-speed scanners per customer specs.
• Verify image quality and readability of scanned content.
• Address and correct image quality issues as needed.
• Enter data and review multiple metadata fields.
• Export images and metadata to customers.
• Train new hires on DCS production processes and projects.
• Back up DCS Supervisors when needed.
• Maintain accurate records of content being processed.
• Perform basic scanner maintenance.
• Reach established quota targets for projects.
• Handle other duties as assigned by Supervisor.

Skills

Leadership

Communication

Time management

Dexterity

Education

High school diploma

Job description

Job Description – Document Imaging Team Leader

This role is for the first shift, hours of 9am - 5:30pm, Monday – Friday.

Representative Responsibilities:

• Writing customer specifications for each new project that will guide team members during each step of the production process
• Prepping and scanning content, on high-speed scanners, according to customer specifications
• Verifying image quality and readability
• Addressing and correcting image quality issues as needed
• Data entry and review of multiple metadata fields
• Exporting images and associated metadata fields to a customer
• Training new hires on the DCS production processes and projects
• Acting as a back up to DCS Supervisors when conditions arise
• Keeping accurate records of content that is being processed
• Performing basic scanner maintenance
• Reaching established quota targets for projects
• Other duties as assigned by incumbent’s Supervisor

Job Requirements:

• High school diploma or equivalent
• Reading, writing, and math skills to follow written instructions and to maintain records
• Comfortable interacting and leading diverse work teams
• Communicate effectively through strong speaking, listening and writing skills
• Excellent hand-eye coordination and manual dexterity
• Ability to lift and carry 35 pounds, continuous requirement throughout the shift
• Work in a structured, fast-paced, production-mailroom environment without compromising quality
• Maintain a strong level of performance with minimal supervision
• Prioritization and time management skills