Team Lead

Forefront Dermatology; Racine (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Forefront Dermatology in Racine, WI seeks a Clinic Team Lead to partner with physician leadership and drive exceptional patient experiences while ensuring smooth clinic operations.

Responsibilities include managing staff, budgets, recruitment, training, and ensuring CLIA compliance; travel to satellite clinics as needed. Ideal candidates have 2+ years dermatology leadership and proficiency with MS Office; health system experience is a plus.

Qualifications

• Minimum post-high-school education in a medical support field is required; active certifications/licensure must be maintained.
• 2+ years dermatology/Mohs experience preferred and demonstrated leadership ability.
• Proficiency with Microsoft Office and clinic software; strong communication skills.
• Ability to recruit, mentor staff and manage day-to-day clinic operations.

Responsibilities

• Oversee daily clinic operations including budget, staffing and workflow.
• Lead staff recruitment, onboarding, performance reviews and training.
• Coordinate with physicians and Regional Clinic Manager to ensure quality patient care.
• Ensure timely authorizations, regulatory compliance, and CLIA training where applicable.

Skills

Leadership experience

Dermatology/Mohs experience

Proficient in Microsoft Office

Team coordination

Education

Post-secondary medical support education (MA, LPN, RN)

Tools

EMR systems

Job description

Overview

Job Description

Come join our team! We have an immediate leadership need for a Team Lead (Clinic Supervisor) in our Racine, WI dermatology clinic! If you are seeking an opportunity to partner and collaborate with clinic physician leadership to create a winning culture for staff, best-in-class clinic operations, and outstanding experiences for patients, then a career at Forefront may be the perfect fit for you!

Summary

The Clinic Team Leader, under the supervision of the clinic physician(s), provider(s), and Regional Clinic Manager, provides daily on-site leadership and effective management of clinic operations. Ensures high levels of patient customer service, operational efficiency, physician, provider, and employee satisfaction.

Responsibilities

This position may be responsible for managing one primary and additional satellite clinics and will travel as needed to satellite clinics.

Essential Functions

• Maximizes clinic and team efficiency, productivity and teamwork
• Manages clinic operations including budget and staffing
• Assists with employee recruitment, selection, and hiring
• Assists with managing staff performance
• Provides regular updates to Regional Clinic Manager
• Ensures all phone messages, faxes, and interdepartmental mail are addressed immediately
• Responsible for attaining prior authorizations and maintaining a system to track from start to finish
• Provides and supervises new employee orientation
• Provides CLIA training (where applicable)
• Acts as a role model and subject matter expert for policies and procedures set in place by management
• Responsible for Clinical Assistant and Receptionist duties as needed.

Qualifications

Education

Minimum Post High-school education in a medical support field such as Medical Assistant, Licensed Practical Nurse, or Registered Nurse, is requiredMust hold current certification/licensure and must maintain certification/licensure throughout employment

Knowledge, Skills & Abilities

• 2+ years of previous experience in Dermatology/Mohs surgery is preferred
• Must demonstrate leadership experience
• Proficiency with computers including Microsoft Office
• Ability to work effectively and cooperatively with staff, clients, and visitors
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness
• Ability to maintain confidentiality of information.

Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact [e-mail] to let us know the nature of your request and your contact information.