Director of Clinical Services

Paycom - ATS; Swarthmore (Delaware County); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

Medical, Dental, Vision

401(k) Plan with Match

Generous Paid Time Off

Job summary

Community Interactions, Inc. seeks a Director of Clinical Services to lead clinical services for adults with IDD and complex behavioral needs.

This role combines clinical leadership, staff development, quality improvement, admissions support, and organizational collaboration. You will oversee clinical operations, maintain a limited caseload, provide consultation on complex cases, and drive systems, training, and performance initiatives while partnering with operations, HR, and leadership to

Qualifications

• Master’s degree in psychology, ABA, counseling, rehabilitation, or a related behavioral health field.
• 3–5 years of progressively responsible clinical or behavioral support experience with IDD.
• PA licensure or credential in a relevant clinical discipline required.
• Must have valid driver’s license and be able to travel across PA and DE.

Responsibilities

• Lead Clinical Services and supervise, mentor, coach, and develop clinical staff.
• Maintain a limited clinical caseload focused on complex behavioral support needs.
• Provide clinical consultation for complex cases, behavioral assessments, and Behavior Support Plans.
• Support admissions through clinical assessment, referral review, risk identification, and transition recommendations.
• Develop and improve clinical systems, protocols, training, and competency processes.
• Monitor clinical quality, outcomes, regulatory compliance, and continuous improvement initiatives.
• Partner across Operations, Admissions, Quality Management, HR, and Leadership to strengthen staff competency and organizational clinical capacity.
• Promote Positive Behavior Support, person-centered practices, and effective implementation of clinical recommendations.
• Support Performance-Based Contracting (PBC) and other organizational quality initiatives.

Skills

Leadership

Data analysis

Communication

Project management

Education

Master’s degree in Psychology/ABA/Counseling/Rehabilitation/Related field

Job description

Job DetailsLevel: ExperiencedJob Location: Swarthmore, PA 19081Position Type: Full TimeEducation Level: Graduate DegreeJob Shift: DayJob Category: Professional ServicesCommunity Interactions, Inc., has been making a difference in the lives of others since 1971.

We are seeking a Director of Clinical Services to lead and strengthen clinical services for adults with Intellectual and Developmental Disabilities (IDD) and complex behavioral needs. This position combines clinical leadership, staff development, quality improvement, admissions support, and organizational collaboration.

The Director provides leadership and oversight of Clinical Services while maintaining a limited clinical caseload. As a member of CI’s Leadership Team, the Director works across departments to promote high-quality, person-centered behavioral services, strengthen staff competency, and expand our ability to support individuals with increasingly complex needs.

Responsibilities

• Lead Clinical Services and supervise, mentor, coach, and develop clinical staff
• Maintain a limited clinical caseload focused primarily on complex behavioral support needs
• Provide clinical consultation for complex cases, behavioral assessments, intervention strategies, and Behavior Support Plans
• Support admissions through clinical assessment, referral review, risk identification, and transition recommendations
• Develop and improve clinical systems, protocols, training, and competency processes
• Monitor clinical quality, outcomes, regulatory compliance, and continuous improvement initiatives
• Partner across Operations, Admissions, Quality Management, HR, and Leadership to strengthen staff competency and organizational clinical capacity
• Promote Positive Behavior Support, person-centered practices, and effective implementation of clinical recommendations
• Support Performance-Based Contracting (PBC) and other organizational quality and performance initiatives

Qualifications

• Master’s degree in Psychology, Applied Behavior Analysis, Counseling, Rehabilitation, Special Education, Social Work, or a related behavioral health field required
• 3–5 years of progressively responsible clinical or behavioral support experience serving individuals with IDD
• At least 1 year of experience supporting adults with IDD
• Professional licensure or credential in a relevant clinical discipline (e.g., BCBA, Licensed Behavior Specialist, LPC, LCSW, or another license/credential recognized by ODP for Performance-Based Contracting (PBC) clinical staff) is required.
• Demonstrated leadership experience, including supervision, mentoring, team leadership, or clinical lead experience
• Strong knowledge of Positive Behavior Support, person-centered practices, and behavioral assessment
• Strong clinical judgment, data analysis, organizational, project management, and communication skills
• Valid driver’s license, acceptable driving record, reliable transportation, and ability to travel throughout PA and DE
• BCBA, PA Licensed Behavior Specialist, LPC, LCSW, or comparable clinical credential preferred
• Experience with complex behavioral needs, PA ODP/waiver services, PBC/quality improvement, or admissions/referral review preferred

Benefits Include:

• Hybrid work opportunity
• Medical, Dental, and Vision Coverage
• 401(k) Plan Participation with Match
• Generous Paid Time Off Accrual
• Professional Development and Training

Successful completion of pre-employment screening, including a criminal background check*, review of driving history, physical, TB Screening, and drug testing is required.

Community Interactions, Inc. has more than a half century of experience supporting Individuals with neurodivergent, physical, and behavioral health challenges. If you are seeking an opportunity to join our Leadership Team, strengthen clinical services, and make a difference in the lives of others, then Why Not Consider Joining Our Team

We are an Equal Opportunity Employer and comply with the Drug Free Workplace Act.

* A criminal record will not prohibit employment.