Program Coordinator

Dgdpcommunities; Norwood (Delaware County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health benefits

Paid parental leave

Generous paid time off

Tuition and student loan assistance

Employer retirement contributions

Job summary

A community service organization in Norwood, PA is seeking a Full-Time professional specialized in Program/Behavior/Therapy to serve individuals with Intellectual and Developmental Disabilities. The role includes ensuring individual rights, participation in the Individual Support Plan process, and monitoring individual well-being. Candidates should hold a relevant bachelor's degree and have at least two years of experience in the field. A comprehensive benefits package is offered including health benefits, paid leave, and other perks.

Qualifications

• Minimum of two years experience working directly with the IDD population.
• Must successfully pass acceptable background checks.
• A valid US Driver's License is required.

Responsibilities

• Promote and protect the human and civil rights of individuals.
• Complete home visits and submit checklists for assigned individuals.
• Monitor assigned individuals’ finances and maintain accurate records.

Skills

Detail oriented

Problem solving skills

Organizational skills

Interpersonal skills

Communication skills

Education

Bachelor’s degree in special education, psychology, rehabilitation, social work, or related field

Tools

Microsoft Office

Windows Operating Systems

Job description

Job Category: Program/Behavior/Therapy/Case Work/Social Ser

Requisition Number: PROGR001476

• Posted : January 5, 2026
• Full-Time
• On-site
• Salary : $50,000 USD per year

Locations

Norwood, PA 19074, USA

Description

This full time position offers a wealth of benefits to include comprehensive and affordable health benefits, paid parental leave, generous paid time off, tuition and student loan assistance, employer retirement contributions, and much more!

Essential Job Functions

• Proactively promotes and protects the human and civil rights of each individual served in the program; reviews and obtains sign‑offs on individual rights with providers on an annual basis.
• Learns and masters current Department of Human Services’ licensing regulations as they pertain to the delivery of program and medical services, participating in annual inspections as needed.
• Regularly communicates with the Life Sharing management team regarding concerns with client care for the assigned individuals.
• Responsible for completing annual assessments and actively participating in the Individual Support Plan (ISP) process as outlined in regulatory requirements.
• Ensures that assigned individual’s supervision needs are met as identified in their Individual Support Plan (ISP).
• Monitors assigned individual’s finances and maintains records for all individuals that are not able to manage their funds, including receipt reconciliation on a monthly basis.
• Responsible to train and support providers in the following areas: Fire Safety & Evacuation Plan, financial maintenance and reconciliation, monthly MARS, program and licensure expectations for the home, home maintenance conditions, ensuring that providers complete at least 24‑hours of training on an annual basis, and all other compliance items that fall under Chapter 6500 regulations.
• Completes home visits and submits Home Visit checklist for assigned individuals on a monthly basis at minimum.
• Holds weekly calls with providers to collect data related to the individual’s outcome status, therapeutic time, overall health condition, along with a recording of family contact and the social/community outings that the individual participated in.
• Ensures that quarterly fire drills are completed and documented; ensures that providers, family members, and individuals served are trained on fire safety and evacuation procedure protocols.
• Ensures that medical appointments and any subsequent follow‑up appointments occur within the required timeframes, and updates the Medical Appointment Planner (MAP) on a weekly basis at minimum.
• Collects and reviews Medication Administration Records (MARs) on a monthly basis to ensure accuracy and that they reflect the individual’s current prescribed medication.
• Completes initial assessments 1‑year prior to or 60‑calendar days after admission; updates on an annual basis thereafter to ensure that current level and progress are fully documented.
• Fulfills the role of plan lead, as applicable.
• Actively participates in Individual Support Plan (ISP) meetings and ensures that the completed ISP is accurate for each assigned individual.
• Ensures that Individual Support Plans (ISPs) are implemented as written for residential services; ensures that all documentation for finalized plans are complete, maintained, and filed.
• Works in conjunction with the Life Sharing Nurse to monitor the health and safety of assigned medically complex children and provide relevant training when necessary.
• Completes monthly progress notes in Point‑Click‑Care (PCC) of assigned medically complex children.
• Ensures that each assigned individual is given opportunities to integrate into the community.
• Maintains information as required for assigned individual’s chart and ensures that a current copy of the record is accessible in the individual’s home.
• Reports all suspected or alleged incidents of abuse or neglect as outlined in our Incident Management policy; enters initial EIM reports within 24‑hours and finalized within 30‑days as needed.
• Attends DHS Certified Investigator Training and participates in investigations.
• Responsible to foster a positive work environment in accordance with our Mission and Core Values by behaving and communicating in a professional manner at all times.
• Attends regularly scheduled supervision meetings with supervisor.
• All other duties as assigned by supervisors.

Knowledge, Skills, and Abilities

• Bachelor’s degree in special education, psychology, rehabilitation, social work, or another Intellectual and Developmental Disability (IDD) field with a minimum of two (2) years’ of experience working directly with the IDD population.
• Must be detail oriented, have good problem solving skills, organizational skills, and must have exceptional interpersonal and communication skills.
• Ability to successfully pass and maintain acceptable background checks – FBI, PA Child Abuse, and PA State Police Criminal History.
• A valid US Driver’s License is required. Attaining approved driver status for the organization is required.
• Certified Investigator within one year of start date.

Supervisory Responsibilities

This position does not include any direct supervisory responsibilities.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

Working knowledge of computers and willingness to learn the software programs used by the State and other governing agencies (e.g., HCSIS, Enterprise Incident Management System) and other internal systems. Must be proficient in Windows Operating Systems and Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint).

Physical Demands

The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 50 pounds and rarely lift and/or move more than 100 pounds with assistance.

Vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit.

Employee may face low exposure risks to blood borne pathogens, with a low exposure risk to hazardous materials.

Equal Opportunity Employer M / F / D / V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.