Team/Crew Member

soar-restaurants-sonic; Westminster (MD); On-site; USD 25,000 - 35,000; Full time

Job summary

soar-restaurants-sonic in Westminster, Maryland is looking for a Team/Crew Member to join our dynamic team. The position involves performing operational duties to ensure the delivery of quality service and products.

As a Team/Crew Member, you will manage station duties, maintain operational standards, and deliver excellent customer service while complying with company policies. Ideal candidates should possess effective communication skills and the ability to thrive in a fast-paced restaurant environment.

Qualifications

• Knowledge of restaurant operations and customer service.
• Ability to communicate effectively with team members.
• Capability to handle physical tasks and stand for long periods.

Responsibilities

• Perform station duties assigned to meet operational standards.
• Comply with company policies and ensure cleanliness.
• Handle customer complaints reported to the MOD.

Skills

General restaurant or retail knowledge

Basic math and reading skills

Effective verbal and written communication skills

Ability to follow directions

Multi-tasking skills

Job description

Position: Team/Crew Member

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Comply with all company policies, procedures, and operational standards
• Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions