Team/Crew Leader

soar-restaurants-sonic; Rusk (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader to perform, lead, and supervise daily restaurant operations to deliver quality products and service to guests. You will oversee multiple stations, assist with training, and ensure adherence to company standards.

This nonexempt role requires coordinating with the MOD, leading shift meetings, reporting issues, and stocking food while maintaining cleanliness and safety across the work environment.

Qualifications

• General restaurant knowledge required.
• Basic math and reading skills needed.
• Effective verbal and written communication required.
• Ability to follow directions and multitask.
• Demonstrated leadership, time-management and conflict-resolution abilities.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru where applicable) to meet standards.
• Assist with new employee orientation and training.
• Comply with all policies, procedures, and standards.
• Perform, lead, and supervise cleaning and sanitation duties (trash, mopping, dishes, counters, sanitizing areas, equipment) per standards.
• Maintain regular attendance.

Skills

General restaurant knowledge

Basic math skills

Reading skills

Verbal communication

Written communication

Follow directions

Multi-tasking

Decision making

Leadership

Time management

Conflict resolution

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary:

This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations:

Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment:

Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions