Team/Crew Leader

soar-restaurants-sonic; Norristown (Montgomery County); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader to perform and supervise daily restaurant operations, ensuring quality products and service for guests. The role involves leading station duties, training new employees, and enforcing policies while maintaining sanitation and attendance standards.

This on-site position requires leadership, communication, and the ability to move and stock items up to 50 pounds. Irregular hours include nights, weekends, and holidays.

Qualifications

• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Responsibilities

• Perform, lead, and supervise station duties to meet standards
• Assist with new employee orientation and training
• Comply with all company policies and standards
• Perform cleaning and sanitation duties per standards
• Maintain regular attendance
• Lead shift meetings
• Report complaints to MOD
• Move and stock food up to 50 pounds
• Perform other duties as assigned

Skills

General restaurant knowledge

Basic math and reading

Verbal and written communication

Follow directions

Multi-tasking

Leadership

Time-management

Conflict-resolution

Job description

Position: Team/Crew Leader

Immediate Supervisor: Manager on Duty (MOD)

Status: Nonexempt

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.

Essential Job Duties:

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
• Assist with new employee orientation and training
• Comply with all company policies, procedures, and operational standards
• Perform, lead, and supervise regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards
• Regular attendance

ADDITIONAL DUTIES:

• Lead shift meetings
• Report customer or employee complaints/issues to MOD
• Move and stock food product weighing up to 50 pounds
• Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays

Qualifications and Job Requirements:

• Knowledge/Skills
• General restaurant or retail knowledge
• Basic math and reading skills
• Effective verbal and written communication skills
• Ability to follow directions
• Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions