Team Coordinator Virtual Support

Commonspirit; Loveland (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Team Coordinator to enhance operational efficiency. This role is pivotal in connecting patients, caregivers, and staff, ensuring seamless scheduling and support. You will utilize your organizational skills to manage various office functions, impacting the quality of care provided. With a generous bonus structure and excellent benefits, this position offers a rewarding opportunity to contribute to a mission-driven organization. If you're passionate about making a difference in healthcare without direct patient care, this role could be the perfect fit for you.

Benefits

Generous annual bonus structure

Productivity Bonuses

Excellent Vacation Plan

Seven paid holidays

Blue Cross Blue Shield Health Plan

Delta Dental Plan

EyeMed Vision Plan

Fidelity 401(K) Plan

Lyra Mental Health Benefits

Cigna Long Term Disability

Qualifications

• 6 months of medical office experience is required.
• Two years of customer service experience required.

Responsibilities

• Coordinate scheduling visits for clinicians based on assigned areas.
• Handle first calls to new patients and manage workflow tasks.

Skills

Customer Service

Telephone Communication

Basic Computer Skills

Education

High School Graduate or Equivalent

Tools

HomeCare Homebase

Job description

1 week ago Be among the first 25 applicants

Overview

Join the CommonSpirit Family, rated in the ‘Top 150 Best Places to work in Healthcare’ by Becker’s Healthcare!

Are you eager to make a difference without being in a direct patient care role? The Team Coordinator (TC) position may be the role for you! This vital role orchestrates one or more assigned functions critical to the success of our location(s). From scheduling to customer and clinical support, intake to health information data entry, and medical records management, the Team Coordinator is the backbone of organizational success. As you lend your expertise, you become the thread that binds patients, caregivers, and employees together in harmony.

Responsibilities

• Working hours for this position are Eastern Standard Time.

As a Team Coordinator, your skillful coordination of location office functions enables us to provide unparalleled care. With each patient, caregiver, and employee you impact, you breathe life into our mission, ensuring that our services consistently exceed quality measures and expectations.

Responsibilities

• First calls to new patients
• Scheduling visits to clinicians according to assigned area
• Assists with the running of various system reports.
• Utilize HomeCare Homebase to schedule clinicians to a set productivity
• Completes assigned workflow tasks in a timely and accurate manner.
• Assist scheduling changes with phone calls from clinicians
• Works virtually and independently with limited direct supervision using organizational guidelines, policies and procedures and good judgment

Benefits

• Generous company annual bonus structure that rewards your hard work!
• Productivity Bonuses
• Excellent Vacation Plan to recharge
• Seven paid holidays/four floating holidays (PTO)
• Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan
• Delta Dental Plan
• EyeMed Vision Plan
• Fidelity 401(K) Plan
• Lyra Mental Health Benefits
• Cigna Life/AD&D Plans
• Cigna Long Term Disability
• Cigna Short Term Disability
• Cigna Critical Illness/Group Universal Life Insurance

Qualifications

Candidate must reside in one of the approved remote worker states: AR, AZ, CA, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WA, WI

• High school graduate or equivalent.
• 6 Months medical office experience
• Two years customer service experience required.
• Pleasant telephone voice and manner.
• Basic computer knowledge and skills

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Pay Range

$16.66 - $22.91 /hour

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Project Management and Information Technology

Industries

• Wellness and Fitness Services
• Hospitals and Health Care
• Medical Practices