Team Coordinator Virtual Support

CHI; Loveland (OH); Remote; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Team Coordinator, where your coordination skills will be pivotal in delivering exceptional care. This role allows you to make a significant impact without direct patient interaction, as you manage essential functions like scheduling, documentation, and communication with healthcare providers. With a strong emphasis on teamwork and quality service, you will help ensure that patients, caregivers, and employees are connected seamlessly. The company offers a supportive environment with generous benefits, including a robust bonus structure, health plans, and opportunities for professional growth. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Generous Annual Bonus

Excellent Vacation Plan

Paid Holidays

Health Insurance Plans

Dental Insurance

Vision Insurance

401(K) Plan with Match

Mental Health Benefits

Life Insurance

Tuition Reimbursement

Qualifications

• Minimum two years of customer service experience, preferably in a medical office.
• Pleasant telephone voice and basic computer knowledge required.

Responsibilities

• Processes physician orders and tracks documentation requiring signatures.
• Coordinates reports and ensures discharged files in EMR are complete.

Skills

Customer Service

Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Document Management Software

Electronic Medical Records (EMR)

Job description

Overview

Join the CommonSpirit Family, rated in the ‘Top 150 Best Places to work in Healthcare’ by Becker’s Healthcare!

Are you eager to make a difference without being in a direct patient care role? The Team Coordinator (TC) position may be the role for you! This vital role orchestrates one or more assigned functions critical to the success of our location(s). From scheduling to customer and clinical support, intake to health information data entry, and medical records management, the Team Coordinator is the backbone of organizational success. As you lend your expertise, you become the thread that binds patients, caregivers, and employees together in harmony.

Responsibilities

Scheduled hours for this position are Eastern Standard Time.

*Candidate must reside in one of the approved remote worker states: AR, AZ, CA, CO, FL, IL, IN, KY, MI, ND, NE, OH, SC, TN, TX, WA, WI*

As a Team Coordinator, your skillful coordination of location office functions enables us to provide unparalleled care. With each patient, caregiver, and employee you impact, you breathe life into our mission, ensuring that our services consistently exceed quality measures and expectations.

• Processes approved physician orders. Tracks documentation requiring a physician’s signature using organization standard document management software and processes. Escalates per organization standard process when signatures are not returned in a timely manner.
• Responsible for timely processing of designated reports, summaries, and coordination notes to physicians and facilities required to comply with home health and/or hospice CoPs.
• Ensures discharged files in EMR are complete.

Benefits:

• Generous company annual bonus structure that rewards your hard work!
• Excellent Vacation Plan to recharge.
• Seven paid holidays/four floating holidays (PTO).
• Blue Cross Blue Shield Standard PPO Plan/High Deductible Health Plan.
• Delta Dental Plan.
• EyeMed Vision Plan.
• Fidelity 401(K) Plan/401 (K) Match.
• Lyra Mental Health Benefits.
• Cigna Life/AD&D Plans.
• Cigna Long Term Disability.
• Cigna Short Term Disability.
• Cigna Critical Illness/Group Universal Life Insurance.
• Tuition Reimbursement.

Qualifications

• High School diploma or equivalent.
• Minimum of two years of customer service experience; one year of medical office related experience preferred.
• Pleasant telephone voice and manner.
• Basic computer knowledge and skills.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.